7y
We're sorry you didn't have the best experience while working here. We always want our internal employees to be satisfied with their tenure here but understand that can't be the case 100% of the time. Recruiting is definitely not for everyone, especially if it's difficult to handle the ebbs and flows of the business, which it certainly has. As for the candidate drop off rate, most likely a sample size of working for 3 months did not give enough of an insight as the average drop off rate works itself out over a longer period of time. In fact, the candidate drop off rate here is actually lower than industry average.
We also pride ourselves on not being "like a call center" and having an environment and culture that is very open and inviting where each employees thoughts, concerns and suggestions are welcomed and encouraged. We always recommend if you have any issues or concerns, to come talk to either the manager or owner to voice these concerns so we have an opportunity to course correct. If we only learn about it after reading reviews, there isn't an opportunity to rectify any issues you had while employed.
Lastly, we are sorry you felt there was a disconnect due to competing interests. We've been able to be as successful as we have because our interests are always aligned with those of the candidates and employers. We only win if candidates and employers have a win-win, that's recruiting 101. We always want what is best for everyone else, and in turn that's when we see success.
Thank you again for your review, we always appreciate feedback, both positive and negative.