AMN Healthcare reviews

3.8

69% would recommend to a friend

(2,216 total reviews)
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Cary Grace

67% approve of CEO

58% positive business outlook

AMN Healthcare has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AMN Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

2K reviews
2.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, work on your own, little interference / micromanaging from managers. PTO (at least it is not below the average)

Cons

Very low pay, $ 22 / h or less: With no raises until the last 2 years: measly 2% last year for 90 % + on annual performance and 2 - 4 % for 90 - 100 % this year. Not even sure if they will continue moving forward. The raise amounts to literally dozens of CENTS more per hour, not even a $. It is mind boggling to read other interpreters' reviews stating that it is well paid ??? Maybe when you were making $ 12 / h before in some over jobs it seems to be well paid for you but it is way below national average. If you work in Mexico or Costa Rica and you are paid well there then please make it clear, not to confuse. Yes, it pays a few $ more than other interpreting companies (outside of contracting) but only because the interpreting industry is a sweatshop with the salaries hovering around the minimum wage. As dead end as it gets: No room to grow or advance in your career. The longer you stay, the less marketable you are to get another job in another industry since none of the skills here are really transferable. I think it is the reason why a lot of interpreters stay here - they feel stuck with no transferable skills to get a better job outside of the interpreting industry, which is an extremely dead end. So sad but true. The Interpreter Appreciation Day " gift" is some cheap $ 3.99 junk: water bottle, lunch bag and such. It is literally a joke. It would be much better to give us $ 10 Amazon gift card, however sad it is. No bonuses, no profit sharing despite the company's soaring profits. Nimdzi Interpreting Index ( Industry Report) for mid 2023 Revenue Rank for 2022 in million (Industry Report) for mid 2023): 1) Language Line: 778 2) Sorenson (ASL): 453 3) AMN: 212 4) Cyracom: 172 Quantity Monitoring can be outrageous. Such a low pay but such high unrealistic and at times oppressive and even insulting expectations ( need to look straight into camera, yet need to take notes at the same time, must be exactly centered, even saying “all right” was held against me as sounding too casual !!! )

1.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

It was a humble paycheck. Able to transfer calls if needed

Cons

Stress, disrespect, tragically low pay, teams of 200+ where your existence barely matters. Treated like robots. 30 seconds between calls. Legal bare minimum breaks. Rude healthcare workers untrained on interpreting equipment. Rated on a star system like an Uber driver. No meaningful professional development. No cost-of-living adjustment so salary has gotten lower every year. Impossible metrics for quality interpretations. Unequal treatment between ASL interpreters and foreign language interpreters. No tiered system or opportunity for advancement.

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AMN Healthcare Response
2y
Thank you for taking the time to share your feedback. Here at AMN Healthcare, we strive to foster a positive work environment for all our team members. If you'd be open to it, I would like to discuss your feedback, please send me an email at Kara.Jamison@amnhealthcare.com Kara Jamison, Senior Director, Language Services Operations
1.0
Mar 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay was good, that's about it.

Cons

Terrible leadership, 2 weeks of training and you are tossed out by yourself. Complain if you don't hit your metrics, but offer no solutions or help to get you there. Honestly most of the managers can't do your job either, so they constantly scapgoat employees to keep their own jobs. This is how some of them have been there 15+ years, but couldn't make a sale if their lives depended on it.

avatar
AMN Healthcare Response
2y
Thank you for taking the time to reach out. I'd like to discuss your feedback more. If you'd be open to it, please reach out to me at Jay.Carpenter@amnhealthcare.com Jay Carpenter, Vice President of HR Business Partners and HR Operations
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