The typical day at work was coming into work determining how you were going to get through the day with increased unmanageable work loads. The credentialing environment is operated as a sales environment which lacks quality and is all about quantity. The leadership within the credentialing department is a job from account management which yells at you for things outside of your control to the facilities that your working with because what they say goes regardless whatever it is they are asking you for is in their contract or not(even though the policy is not to provide anything outside of whats in the contract). The direct supervisor and managers are horrible and are toxic and fuel a hostile work environment. The management acts as if they care however I have heard several of upper leadership(VP's and Directors and Sr. manager) talking down and negatively about other staff members and about other members of leadership. The motto for this company is to pile unmanageable work loads on one person and discipline them when they can't keep up with these unrealistic demands.The clinicians that AMN and its subsidiaries help place at these facilities are incompetent to put things lightly. They expect you to have a workload of 50 clinicians at one time and being able to credentials these clinicians with quality while the upper management yells at you for not meeting numbers (HORRIBLE ENVIRONMENT). The training is HORRIBLE I repeat HORRIBLE I would not risk this on my worst enemy. The crazy thing is that management and departmental heads have admitted that training has been a issue for years but refuse to fix things. We lost 2 people over the span of 2.5 months and one of those was the supervisor.The highlights: Incompetent clinicians,Incompetent Management,Unrealistic metrics and High Stress environment. The CREDENTIALING DEPT. is a SALES Environment and is not ran like a traditional credentialing environment. Please DO NOT let them sell you a dream because everything that glitters isn't gold.
