There is a lot of disconnect between the sales team, and the back office teams. The higher up managers don't seem to take this problem seriously enough, and it leads to dissatisfaction among both teams. The burn out rate is extremely high, and the turnover rate is even higher. Young professionals are asked to maintain a workload that is unreasonable, and many fail or quit.
AMN is not flexible in their policies, and is not growing with the times fast enough. While they have started to improve their technology, it came too late and now the employees are paying for a lack of good enough technology.
The corporate office is in the middle of an upper class neighborhood in San Diego, but AMN does not pay their employees enough to live in the area or anywhere near the area. Many employees are driving an hour each way to the corporate office, in traffic. While employees choose where to live, AMN is not flexible or accommodating to these types of employees, They do not over remote positions often, which adds to the turn over and dissatisfaction rates.
Often times the CEO and VP speak about how well AMN is doing, but employees don't usually reap the benefits of working for the biggest and most profitable healthcare staffing company. I worked there over 5 years and my last merit increase was a mere 1%. While I appreciate having a merit increase, it was a slap in the face after receiving a glowing evaluation and working diligently for them for over 5 years. I left shortly after.
