AMS' tagline is 'True Workforce Dexterity' but cannot live up to this for itself. It would be laughable, if it weren't for them putting hundreds of its team members out of work with less than a month of severance and little to no vacation payout. There is virtually no management skill or competence within the client/account I was assigned. Most of 2022 was spent overworked and overloaded, with promises that we would 'right-size' soon. When I was hired, I took hundreds - yes hundreds- of requisitions from another recruiter who was overwhelmed and left with no notice. Account was severely short staffed, and after all the 'right sizing', the majority of the team, including myself, have now been laid off. Yet, minimal reductions in incompetent managers who do not know how to do the recruiter's job. Hiring managers within the account are constantly passed to new recruiters creating gaps in knowledge and poor customer experience. Client did not provide hiring projections for 2023 until June of 2023 - yes, halfway through the business year! AMS does nothing to manage client expectations or influence processes when they are broken. Common sense improvements are offered but AMS consistently falls short of delivery. AMS and client never get it right the first time, and there is significant time wasted revisiting processes to figure out what went wrong. When surveyed, less than 30% of colleagues believed that processes were simple enough to do their jobs successfully. What an embarrassing number. Other reviews mentioning 75-100 layoffs are referencing individual occurrences within single accounts. AMS touts the size and diversity of its client portfolio, yet no effort is made to redeploy displayed team members onto other accounts. This is because AMS business volume is shrinking. There is no job security here.
