ASAE reviews

2.7

38% would recommend to a friend

(47 total reviews)

Michelle Mason

Not enough data to show CEO approval

37% positive business outlook

ASAE has an employee rating of 2.7 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ASAE employee rating is 27% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

47 reviews
4.0
Oct 30, 2019
Recommend
CEO approval
Business Outlook

Pros

ASAE was an amazing place to work while I was there. I would have stayed longer, but it lacked the upward mobility that I was looking for. Your experience there is largely determined by the leadership and their expectations of their teams. The team I was in had extremely high expectations, but also incredibly supportive supervisors who were willing to listen and respect staff feedback and opinions. Instead of being micro-managed or dictated to, we were respected as a part of the team. That isn't the case in all silos at ASAE. There are a few core teams that are phenomenal and others that are toxic and bring the rest of the organization down. The meetings and exposition and marketing teams at ASAE are incredibly professional and have all-star staff that are excellent to work with. Like any organization, if you're deemed a "favorite" then many more opportunities at ASAE seem to open to you to keep you happy and engaged in the work. It is a great benefit if you're one of the chosen few, but can be a moral kill if you aren't. The work ASAE does is very beneficial to the association community and is diverse so that you're constantly working on different projects. It is a great way to foster creativity. ASAE is also very business and data driven, which allows for strategic thinking and gives you tools that smaller associations typically can't afford or manage. ASAE has a great work-life balance and work after regular 9-5 hours rarely happens. They also have good benefits, like their 401K matching program. The healthcare is good, but has gotten worse in recent years.

Cons

ASAE has very little upward mobility. If you're good, supervisors will try to find ways to engage you, but there is almost no way to get promoted unless someone else leaves. This is challenging once you hit a certain point in your career when you're ready to move forward. Also, the senior teams and executive teams are all in their later careers and not likely to turn over their positions. Such a tenured team means that there are areas of low turnover for those looking for growth and lots of stale thinking. The executive team has always been part of the problem for ASAE's culture and growth. They don't set an example for the rest of the organization and use politics and manipulation to get what they want accomplished. This trickles down to other staff and creates a lot of flighting between teams and tension. ASAE works their staff too hard. The organization constantly comes up with new products and services without sunsetting others and without growing the staff, which leads to overworked staffed or projects that don't get the love and attention they deserve because staff are spread too thin. ASAE does not pay their employees well. Despite publishing a compensation and benefits report, ASAE salaries often don't hit the range they publish and if they do, it is the bottom of the range. Because promotions are hard to get unless someone leaves, many people leave and come back or leave in general to get a better salary. This creates high turnover. Lastly, the HR department at ASAE isn't an advocate for its employees. Apart from one of their newer highers, they don't function well. They are there to push paperwork and that's about it. There have been extremely toxic employees that had numerous reports and nothing was done to address the situation. Additionally, the culture at ASAE got so bad this past year that a whole committee was created just to address the issues that were coming up. It should never have got to that point and HR should have been addressing those issues from the very start.

2.0
May 30, 2019

Exhausting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, office, people are nice.

Cons

Most political office I have ever worked in. A lot of infighting among departments and an executive team that gossips creates a toxic environment. Office culture is a big problem, but I applaud recent efforts to fix this issue. Each department has their own culture where employees have a completely different experience depending on who they work for, including work/life balance.

2.0
Nov 18, 2018

You can do better.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The downtown location is nice. And as with any job, there are good people. On the whole, people are very friendly.

Cons

ASAE salaries are low. Whoever you are, reader, know that you’re worth more than ASAE will offer you (or is currently paying you). ASAE relies on staff to quit after a couple of years. Keeping salaries low is their bread and butter. The rationale is that because staff get access to such amazing professional development benefits, they’re expected to take those skills to other jobs. This is what the organization imagines is happening. It’s the bargain it strikes with new employees, but the employees don’t know it. The PD budget has been all but eliminated this year, so what does the organization have to offer now? There’s a serious lack of documentation and transparency in other areas of HR. There’s no staff handbook that explicitly lays out position/salary ranges or grades. There’s no rhyme nor reason regarding promotions. Extremely talented and valuable staff are denied promotions by HR against the wishes of supervisors. Again--the organization seems happy to lose good people. While high turnover is expected, it is now so high (and morale so low) that staff are demanding that leadership do something to address it. The organization seems willing to discuss issues, but I personally don’t expect any change that might impact the bottom line. There's little concern with how high turnover impacts day-to-day operations. I’ve witnessed very little interdepartmental sympathy/understanding for understaffed departments. Expectations are not adjusted. This leads me to other issues related to organizational culture. Staff only respond to titles. I’ve never worked anywhere were staff felt so free to ignore emails, requests, or questions. This is the first job I’ve had where I’ve asked for help only to be told immediately (and to my face) “I’m too busy”. ( I wouldn’t ask if it weren’t your job to help me. But you’re ignoring me so now i have to spend time trying to get you to pay attention and to help me. Do I go to my boss? Your boss? Both?) One of the main sources of stress in my job is dealing with staff in other departments. Also, I’m constantly being tasked with work outside of my position description. This causes additional stress and feels like being set up for failure. Lower level staff aren’t really empowered with the authority to make decisions/get things done while being expected to get things done. Long-timers often discount experience that others bring to the organization. ASAE is in dire need of fresh perspectives, but with entrenched long-timers and a structure designed to create turnover, it’s almost impossible to be new and bring positive change to the organization. Of course, everything I’ve written so far doesn’t even touch on how ASAE performs as an association. We are often chastised about providing better member service, but with morale so low I’m not sure what leadership expect. Also, member service shouldn’t mean constantly selling to members, but instead should be about providing value to the membership they’ve already paid for. If a frustrated member finds me and needs help, it shouldn’t be my job to sell them something.

Viewing 19 - 21 of 47 Reviews

Glassdoor has 49 ASAE reviews submitted anonymously by ASAE employees. Read employee reviews and ratings on Glassdoor to decide if ASAE is right for you.