Question 1

Is ASDA a good company to work for as a Customer Service Assistant?

Accepted Answer

Customer Service Assistant professionals working at ASDA have rated their employer with 3.8 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of ASDA employees being 3.4 out of 5 stars. Search open Customer Service Assistant Jobs at ASDA now and start preparing for your job interview by browsing frequently asked Customer Service Assistant interview questions at ASDA.

Question 2

Does ASDA pay Customer Service Assistant employees well?

Accepted Answer

Customer Service Assistant professionals rate their compensation and benefits at ASDA with 3.7 out of 5 stars based on 85 anonymously submitted employee reviews. This is 24.2% better than the company average rating for salary and benefits. Find out more about Customer Service Assistant salaries at ASDA.

Question 3

How happy are Customer Service Assistant professionals working at ASDA?

Accepted Answer

55% of Customer Service Assistant employees at ASDA would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Customer Service Assistant professionals have also rated ASDA with a 3.7 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 2.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at ASDA?

Accepted Answer

Sales Assistant (478), Customer Service (393), Customer Assistant (349), Checkout Operator (333), Store Assistant (318), Retail Assistant (290), Sales Associate (281), Colleague (278), Section Leader (267), Shop Assistant (249), Cashier (217), Customer Service Representative (196), Shop Floor Assistant (196), Store Colleague (191), Home Shopping Picker (169)

Question 5

What are the pros of working at ASDA according to real employee reviews?

Accepted Answer

"The pay is good and some of the staff really know how to team play." ((in 1040 reviews)); "Colleagues are friendly and somehow manage to struggle on despite the huge pressures placed on them." ((in 939 reviews)); "Most of the people are nice and pleasant to work for and staff discount is ok wen u get the extra discount" ((in 693 reviews)); "Staff are friendly and made lots off outside work friends" ((in 525 reviews)); "Discount and benefits are good" ((in 212 reviews))

Question 6

What are the cons of working at ASDA according to real employee reviews?

Accepted Answer

"Management is poor had no help once I started and not once checked to see what’s going on." ((in 1039 reviews)); "Can be long hours and tiring" ((in 526 reviews)); "We had another bad manager but they would at least help us if were struggling." ((in 514 reviews)); "No training is provided for these though then you're looked at a bit foolishly for not knowing what to do." ((in 118 reviews)); "No work life balance if you want to advance your career or keep your job." ((in 113 reviews))

ASDA

ASDA Customer Service Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mid

Easy to manage with studying, but very repetitive

Amazing

Top companies for "Compensation and Benefits" near you

Jobs at ASDA

ASDA reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

ASDA reviews FAQs

Jobs at ASDA