ASM Senior Field Software Support Engineer reviews

3.0

60% would recommend to a friend

(31 total reviews)
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Hichem M.Saad

45% approve of CEO

29% positive business outlook

Senior Field Software Support Engineer employees have rated ASM with 3.0 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Senior Field Software Support Engineer professionals have an average working experience there. ASM is rated in line with the average (within 1 standard deviation) by Senior Field Software Support Engineer professionals compared to other employers within the Manufacturing industry (3.5 stars).

Reviews by job title

31 reviews
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is competitive with competitors

Cons

Lean workforce as the company is moving towards a more efficient team

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ASM Response
2w
Thank you for your feedback and for taking the time to share your experience at ASM. We appreciate your comments and will consider them as we continue to improve.
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

-learn a lot -travel -open to entry position

Cons

-13 hour shifts -night schedule, work during nights

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ASM Response
2w
Thank you for your feedback. We're glad to hear you value the learning opportunities and hands-on experience at ASM. We also appreciate your comments on shift schedules and career growth, and we'll take them into consideration as we continue to improve the employee experience.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The role provides excellent hands-on technical challenges and the opportunity to work with sophisticated technology. The local engineering teams are resilient and highly capable when it comes to independent problem-solving.Build sincere relationship /friednship with quite a few people within department and also outside of my deparment.

Cons

The current upper managers leadership culture significantly impacts morale. The management style leans toward a top-down, authoritarian approach rather than a collaborative one. Communication in meetings can be highly aggressive, often relying on public criticism rather than constructive feedback. Front-line engineers face a distinct lack of proactive direction when technical issues arise, yet their independent solutions are often met with afterthought criticism. Furthermore, there is a noticeable disconnect between corporate success and employee compensation; the company has implemented benefit cuts even while public earnings reports indicate growth. This, combined with a general lack of receptiveness to feedback from the working level, creates a frustrating environment for senior technical staff.

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ASM Response
3w
Thank you for sharing your feedback about your experience at ASM and for recognizing the technical opportunities and talented teams within the organization. We appreciate hearing a range of perspectives and value your comments regarding employee benefits and collaboration. Feedback such as yours helps us continue to improve and strengthen the employee experience. We remain committed to fostering a positive, inclusive, and collaborative workplace and wish you every success in your future endeavors.
Viewing 1 - 3 of 31 Reviews

Glassdoor has 631 ASM reviews submitted anonymously by ASM employees. Read employee reviews and ratings on Glassdoor to decide if ASM is right for you.