Is ASM a good company to work for as a Senior Field Software Support Engineer?

Senior Field Software Support Engineer professionals working at ASM have rated their employer with 3.0 out of 5 stars in 31 Glassdoor reviews. This is a higher than average score with the overall rating of ASM employees being 2.4 out of 5 stars. Search open Senior Field Software Support Engineer Jobs at ASM now and start preparing for your job interview by browsing frequently asked Senior Field Software Support Engineer interview questions at ASM .

Does ASM pay Senior Field Software Support Engineer employees well?

Senior Field Software Support Engineer professionals rate their compensation and benefits at ASM with 3.0 out of 5 stars based on 31 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Senior Field Software Support Engineer salaries at ASM.

What are the top reviewed jobs at ASM?

Field Service Engineer (32) , Senior Process Engineer (29) , Technician (27) , Engineer (25) , Process Engineer (18) , Field Service Engineer (FSE) (14) , Manager (14) , Senior Process Engineer I (12) , Software Engineer (11) , Mechanical Engineer (10) , Senior Mechanical Engineer (9) , Field Service Engineer II (7) , Intern (7) , Internship (7) , Senior Manager (7)

What are the pros of working at ASM according to real employee reviews?

"Good pay and bonuses." ((in 44 reviews)); "The Benefits are good and plenty." ((in 38 reviews)); "Salary is good and on" ((in 30 reviews)); "Some good people around to help you out in the process." ((in 29 reviews)); "Good colleagues and you can really trauma bond with everyone below management" ((in 26 reviews))

What are the cons of working at ASM according to real employee reviews?

"Management is poor and KPI evaluation is unfair." ((in 67 reviews)); "toxic culture" ((in 32 reviews)); "No work/ Life Balance" ((in 19 reviews)); "Upper management is extremely sensitive to customer suggestions and will rapidly change priorities." ((in 13 reviews)); "no training for you." ((in 8 reviews))

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ASM Senior Field Software Support Engineer reviews

3.0

60% would recommend to a friend

(31 total reviews)

Hichem M.Saad

45% approve of CEO

29% positive business outlook

Ratings by category

3.3

Career opportunities

3.0

Compensation and benefits

2.8

Work/Life balance

2.7

Diversity & inclusion

2.3

Senior management

2.1

Culture & values

Senior Field Software Support Engineer employees have rated ASM with 3.0 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Senior Field Software Support Engineer professionals have an average working experience there. ASM is rated in line with the average (within 1 standard deviation) by Senior Field Software Support Engineer professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

31 reviews

2.0

May 28, 2026

Competitive pay but poor management and culture issues

Field service engineer

Recommend

CEO approval

Business Outlook

Pros

Competitive pay Great co workers

Cons

Promotion process doesn’t seem to be based off performance. Upper Management is deteriorating the company and culture You get treated as a number rather than an employee

ASM Response

1mo

Thank you for your feedback and for sharing your experience at ASM. We're glad to hear you enjoyed working alongside your colleagues. We also appreciate your candid feedback regarding career development and employee experience. We take all feedback seriously and are committed to creating an environment where employees feel supported, recognised, and able to grow. Thank you again for your perspective.

4.0

Apr 10, 2026

Good but higher management not good

Field service engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay Work life balance

Cons

Higher management does not care about employees

ASM Response

3mo

Thank you for taking the time to share your experiences at our company. We always appreciate employee feedback, as you know it’s the people at ASM that drive our success.

2.0

Feb 2, 2026

ASM

Field service engineer

Recommend

CEO approval

Business Outlook

Pros

ASM offers decent pay and industry-relevant skills

Cons

It is nearly impossible due to policy to get a promotion or a raise in less than ~5 years unless you GRIND The benefits package is not the most generous

ASM Response

5mo

We’re happy to have you on board. Thanks for sharing your perspective.

Viewing 4 - 6 of 31 Reviews

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ASM Senior Field Software Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Competitive pay but poor management and culture issues

Good but higher management not good

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