Is ASML a good company to work for as a Customer Support Engineer?

Customer Support Engineer professionals working at ASML have rated their employer with 4.3 out of 5 stars in 64 Glassdoor reviews. This is a higher than average score with the overall rating of ASML employees being 4.0 out of 5 stars. Search open Customer Support Engineer Jobs at ASML now and start preparing for your job interview by browsing frequently asked Customer Support Engineer interview questions at ASML .

Does ASML pay Customer Support Engineer employees well?

Customer Support Engineer professionals rate their compensation and benefits at ASML with 4.2 out of 5 stars based on 64 anonymously submitted employee reviews. This is 4.9% better than the company average rating for salary and benefits. Find out more about Customer Support Engineer salaries at ASML.

What ASML locations are top rated by Customer Support Engineer employees?

Hillsboro is the top rated ASML location by Customer Support Engineer employees.

What are the top reviewed jobs at ASML?

Design Engineer (177) , Software Engineer (169) , Engineer (121) , Intern (110) , Mechanical Design Engineer (69) , Mechanical Engineer (64) , Customer Support Engineer (62) , Project Manager (61) , Internship (55) , Senior Software Engineer (55) , Production Engineer (52) , Project Lead (47) , Field Service Engineer (43) , Senior Design Engineer (41) , Technical Support Engineer (40)

What are the pros of working at ASML according to real employee reviews?

"Good work life balance and moral" ((in 235 reviews)); "1. Can learn semiconductor overall environment and technologies 2. Powerful position in the market 3. Good benefit" ((in 211 reviews)); "a company that thinks about the employers 2 days remote work per week 40days holiday good salary" ((in 205 reviews)); "You might end up in a very challenging assignment with competent and nice people around you." ((in 189 reviews)); "minded and good culture" ((in 136 reviews))

What are the cons of working at ASML according to real employee reviews?

"Bad management on people.Bad management on people.Bad management on people." ((in 130 reviews)); "Some of the managers have been ... not great" ((in 60 reviews)); "Long hours and weekend work occasionally" ((in 23 reviews)); "No training for new hires; No mentoring; Be ready to meet the date from first hour OR move on somewhere." ((in 22 reviews)); "Poor management and leadership." ((in 19 reviews))

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ASML Customer Support Engineer reviews

4.3

66% would recommend to a friend

(64 total reviews)

Christophe Fouquet

100% approve of CEO

62% positive business outlook

Ratings by category

4.2

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.6

Diversity & inclusion

3.3

Work/Life balance

2.9

Senior management

Customer Support Engineer employees have rated ASML with 4.3 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Customer Support Engineer professionals have an excellent working experience there. ASML is rated in line with the average (within 1 standard deviation) by Customer Support Engineer professionals compared to other employers within the Manufacturing industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

64 reviews

4.0

Feb 15, 2020

not so bad but also not as good as I thought

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

safety first, care about employee's training but not so much on quality

Cons

localization and cost down, work life not balance And lack of some quality on some parts or tools

5.0

Dec 28, 2019

Great Company, Great Job

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

ASML machines are complex enough to keep you constantly learning and seeing new things for many years. Lots of opputunities to travel and move.

Cons

Pressure and stress from customer can be brutal at times.

4.0

Oct 13, 2019

Customer Support Engineer

Customer support engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay and good benefits.

Cons

Growth is slow with more attention paid to time in company than ability or work ethic.

Viewing 46 - 48 of 64 Reviews

Jobs at ASML

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IT Infrastructure Engineer

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ASML Customer Support Engineer reviews

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Ratings by demographic groups

Reviews by job title

not so bad but also not as good as I thought

Great Company, Great Job

Customer Support Engineer

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