ASML Customer Support Engineer reviews

4.3

66% would recommend to a friend

(64 total reviews)
avatar

Christophe Fouquet

100% approve of CEO

62% positive business outlook

Customer Support Engineer employees have rated ASML with 4.3 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Customer Support Engineer professionals have an excellent working experience there. ASML is rated in line with the average (within 1 standard deviation) by Customer Support Engineer professionals compared to other employers within the Manufacturing industry (3.7 stars).

Reviews by job title

64 reviews
3.0
Jun 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Exciting new technologies. Learning cutting edge technologies made the job very challenging. Training opportunities were available. Access to knowledge databases were also available in order to understand the new technologies. Benefits included medical and dental insurance with various coverage. Annual profit sharing was a plus. Long and short term disability insurance were also available in the benefits plan.

Cons

Office politics with management was chaotic. Unrealistic goals for achievement made it difficult to accomplish. Favoritism played a large role with management causing an unfavorable work environment. Personnel hired as managers lacked defining leadership qualities. ASML is a good company but the ASML office in Hillsboro Oregon lost sight creating a coordinate direction.

2.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

During up years the profit sharing is very good.

Cons

Raises don't even cover the annual cost of living increase. If you're good at what you do, you will never move up in the company. They are very good about finding the best people for a position and leaving them there, permanently.

4.0
Feb 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Great people and Great Technology Company is Big Dutch with good values. Great Benefit packages. Numerous Locations to work in international communities.

Cons

Salaries are lower than industry Management is always changing, no real direction for developing from technical to management career. Senior level placement few to almost none. Most skill tailor for company really doesn't help for new employment

Viewing 61 - 63 of 64 Reviews

Glassdoor has 4,338 ASML reviews submitted anonymously by ASML employees. Read employee reviews and ratings on Glassdoor to decide if ASML is right for you.