AT&T reviews

3.3

52% would recommend to a friend

(42,056 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,056 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

As the largest telecom company, there are lot's of opportunities in many different departments. Company is performing well, even in a tough economy. Other good perks for managers include free phone service in states where AT&T is the local phone carrier, as well as discounts off of DSL and TV service.

Cons

Beurocracy is a killer. It is very demoralizing, especially in sales (particularly B2B, Enterprise). Very hard to get things done. Takes a long time to implement and bill a new wide area network. Different divisions operate as seperate "smokestacks". There is very little collaberation. Different departments must realize that the same logo appears at the top of their paychecks and need to work together to get things done.

1.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits. However, pension plans are no longer offered. Relocation allowances are only given to director level and above.

Cons

The SBC culture is outdated. It is not performance driven. Employees are rewarded for showing up and fitting into a mold instead of thier actual performance. The old SBC offices are dark and gloomy. The conditions are something I would expect to see in former Soviet Union. Advancement requires frequent relocation. AT&T cannot decide what city it wants to call home. The Cingular headquarters was relocated from Atlanta, Georgia to San Antonio, Texas. Now the headquarters is being relocated just a few years later to Dallas, Texas.

1.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

From the position I hold there is flexability in working hours.

Cons

Lack of middle managment to tell upper managment the truth about problems at the bottom. Too much red tape to get anything done in IT world. Projects that should take a month take sixmonths, six month projects taking two years. Managment out of touch with the overall process. Upper managment needs to stop listening to the bean counters all the time and see what the real cost to the business is for the decisions they make. It's about more than the numbers on in the ledger.

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Glassdoor has 46,474 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.