AT&T reviews

3.3

51% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Mar 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Pay for what you did. Great Benefits Great Coworkers

Cons

Can be a cut throat job at time Commission structure declined yearly Limited room for advancement

1.0
Feb 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is good compared to what I had been making. Benefits, except for Dental, are good. But ... who has really GOOD dental? Nobody. Maybe senior management at some companies. Probably looks good on a resume. Everyone has heard of AT&T. Everyone hates their advertising. Dont' they? But that's a little off topic.

Cons

What I did would be called a Premesis Tech now, although we did not have that job title when I was there. I was a Systems Technician, installing DSL. Driving a big white van. Premises Techs are treated badly, as has been noted by many others. Unreasonable production goals. Inadequate training. Inadequate support. Managers are hired off the street without any relevant experience. I must say though that one of my managers was quite good, despite that. The others? The chicks? Not so much. Dealing with customers was the hardest part for me. If you have good skills in this area and you are handy with tools and like to climb poles and like a fast-paced, stressful environment, and have some basic electronics knowledge, this job could work for you. It's not the kind of place where you could go out for drinks after work though. Long hours and you're just too beat at the end of the day.

4.0
Feb 27, 2010

I like the job but....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you believe in the product and the company and ur good at selling u can make some serious money without a degree... Even with all the complaints, its a good place to start a career if ur up to challenge, hours, competition, and not being appeciated by upper management

Cons

compensation package is always changing to benefit the company not you, hours are long and you stand on ur feet all day, its mirco managed, somebody always has an issue customer or coworker, nobody cares about past achievements, all about the day on hand

Viewing 41974 - 41976 of 42,062 Reviews

Glassdoor has 46,484 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.