Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      51% would recommend to a friend

      (42,015 total reviews)
      avatar

      John Stankey

      44% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      4.0
      Jun 12, 2008

      AT&T is a good place to earn a living

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      AT&T provides great medical and 401k benefits, as well as tuition aid and many internal training programs. There is always self development training available to no cost to the employee. Job security is fairly stable, there is always the opportunity to transfer to other work locations and jobs within the company. Work locations are global.

      Cons

      There are too many chiefs, not enough indians. Bringing lots of people together from very different cultures has been difficult due to the many mergers over the years. The result is that change takes too long. Some ideas are obsolete before they are implemented. Downsizing in some departments has resulted in employees doing more with less, which isn't a bad thing except when it affects the customer.

      2.0
      Jun 12, 2008

      If you enjoy being bound in internal red tape as your day job, then welcome to The New AT&T.

      Senior technical architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fairly decent benefits package offered to full time management employees. Discounts on local phone, DSL, long distance, cellular, and TV. Being such a large company, vendors generally are responsive to information requests and sales inquiries. The company will help pay for certain college classes/MBA classes. Depending on your manager, some work from home is allowed.

      Cons

      Senior management is out of touch with how work actually gets done by the employees. The company is still struggling with integration of the many smaller companies they have aquired in the past few years. No recognition of superior processes that might exist in companies that they take over; the better ways are steamrolled by the "old" way. No recognition of a better-than-average job being done by anyone, so a doing a mediocre job is the new standard. Automation and use of the web to facilitate improvement of internal processes is slow to be embraced, and when it is, the result is less than ideal. No training budget for management employees, even those who have high-level professional certifications. No travel budget. Information standards and policies are poorly documented.

      1.0
      Jun 11, 2008

      AT&, Please treat us better!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a job. close to home

      Cons

      Push for NUMBERS only, not customer experiance or satisfaction. I am totally pushed to make shorter and shorter calls. The shirts are terrible for newer people. They way they treat contractors is outragiuos. No vacation time granted etc

      Viewing 41986 - 41988 of 42,015 Reviews
      Related searches: AT&T jobs | AT&T salaries | AT&T benefits | AT&T interviews | AT&T conversations
      ReviewsAT&T reviews

      Glassdoor has 46,430 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.