Where do I start? From my first day I wasn't welcomed because they had a 3 month trial period for the new employees to see if we could make it. They purposely had parties and went out to lunches and wouldn't invite me. I found out after I "made it" that they do that to all new employees.
Because it was a union, I got the worst shifts with no exceptions until the next SSR came through the store. Working 11-8 or 12-9 every single day with Wednesdays and Thursdays off is pretty miserable if there's no other shift to have. Having one Saturday or Sunday off was nearly impossible.
Now I don't even want to get started with the management. Talk about micro-management, that's an understatement. Telling us where to stand every single minute of our shifts, and insisting that we stand "in the box" when there's no customers in the store. Being asked 10 questions before we were allowed to use the bathroom? Constantly being told everyday I wasn't good enough and that my college degree didn't matter. I was told to stay with AT&T because I would never have a better job in my life. College degrees to them are jokes and there's nothing better out there because AT&T has it all.
It was just a constant struggle every single day. I never felt comfortable with my colleagues, and the management was miserable. They never gave us any responsibility, and if they did then they would find the one small thing that we did wrong out of the 10 things we did right. God-forbid you have a god idea and implement it - the managers will take all credit and never mention your name. And then they'll go behind closed doors and say what a terrible idea it is, even if it was noted by senior management.
Look, some people liked it there because they didn't mind the senior management telling them what to do and where to stand, but I personally was beaten emotionally. I would go home and cry half the time because I was never treated as a human being. When I finally got a job and started elsewhere, in a corporation that treats me and their employees well, it took me a couple of months to get back to normal. I wouldn't recommend this place to anyone in the world. It was possibly the worst decision I ever made for myself. I would never recommend this company to anyone, even if they are unemployed. The money wasn't worth it for a second. For the rest of my life I will urge people to look for a job anywhere but AT&T. And mind you, this review is barely expressing my feelings toward that hellish place.
Nonklsj