AT&T reviews

3.3

52% would recommend to a friend

(42,090 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
4.0
May 26, 2013
Recommend
CEO approval
Business Outlook

Pros

AT&T compensates you very well and provides great benefits to employees. The store locations are up kept and provide a feeling of security. Most conduct rules and guidelines are acceptable.

Cons

The entire company is still based on seniority and often ignores requests of new hires. Management is not very attentive to employee concerns.

1.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Paid me enough to pay my bills, and had a 401k option. Decent discount on accessories.

Cons

Where do I start? From my first day I wasn't welcomed because they had a 3 month trial period for the new employees to see if we could make it. They purposely had parties and went out to lunches and wouldn't invite me. I found out after I "made it" that they do that to all new employees. Because it was a union, I got the worst shifts with no exceptions until the next SSR came through the store. Working 11-8 or 12-9 every single day with Wednesdays and Thursdays off is pretty miserable if there's no other shift to have. Having one Saturday or Sunday off was nearly impossible. Now I don't even want to get started with the management. Talk about micro-management, that's an understatement. Telling us where to stand every single minute of our shifts, and insisting that we stand "in the box" when there's no customers in the store. Being asked 10 questions before we were allowed to use the bathroom? Constantly being told everyday I wasn't good enough and that my college degree didn't matter. I was told to stay with AT&T because I would never have a better job in my life. College degrees to them are jokes and there's nothing better out there because AT&T has it all. It was just a constant struggle every single day. I never felt comfortable with my colleagues, and the management was miserable. They never gave us any responsibility, and if they did then they would find the one small thing that we did wrong out of the 10 things we did right. God-forbid you have a god idea and implement it - the managers will take all credit and never mention your name. And then they'll go behind closed doors and say what a terrible idea it is, even if it was noted by senior management. Look, some people liked it there because they didn't mind the senior management telling them what to do and where to stand, but I personally was beaten emotionally. I would go home and cry half the time because I was never treated as a human being. When I finally got a job and started elsewhere, in a corporation that treats me and their employees well, it took me a couple of months to get back to normal. I wouldn't recommend this place to anyone in the world. It was possibly the worst decision I ever made for myself. I would never recommend this company to anyone, even if they are unemployed. The money wasn't worth it for a second. For the rest of my life I will urge people to look for a job anywhere but AT&T. And mind you, this review is barely expressing my feelings toward that hellish place. Nonklsj

1.0
Apr 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay hourly Other sales staff nice

Cons

Unrealistic quotas Just a number mentality Needless paperwork after every customer while other customers wait.

Viewing 532 - 534 of 42,090 Reviews

Glassdoor has 46,517 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.