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AT&T

Engaged Employer

AT&T reviews

3.3

52% would recommend to a friend

(42,093 total reviews)
avatar

John Stankey

43% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.1

Work/Life balance

2.8

Senior management

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

42K reviews
2.0
May 5, 2012

What happened to caring about your employees?

Retail sales consultant
Recommend
CEO approval
Business Outlook

Pros

Benefits package Co-workers Ease of transferring

Cons

Unrealistic Goals Compensation decrease Work harder less pay No balance of work/life Hours 10-11 hour days no weekends off Upper management Disregard of employees capabilities unless they are number one in sales.

3.0
Apr 4, 2012

Not your average cable installer..."Stressful"

Technician
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Co-workers -Understanding line managers, when you need time off. -Depends on department if you have a good work exprience or not.

Cons

-Work life balance "Null". -Managers cups filled to the brim and techs streched to the limit and burned out quickly. -Target numbers unreasonable and unfair. Everything affects your numbers, ex: system outage, repair repeats due to bad equipement or network issue, etc. -Good techs fired for things beyond their control. -Same trend in large companies today. More work same pay. -Customer and Techs not a priority only NUMBERS. -Morale is low. -Stressful wondering if you have a job the next day.

4.0
Jan 26, 2012

Hard work, very high sales quotas, good pay if the stress doesn't get you.

Retail sales consultant
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, commission and overtime pay. Great employee union, CWA.

Cons

At times stressful, need good people skills for occasionally angry and difficult customers. Some days all I do is customer service, depending on "luck of the draw". Sales quotas are unreasonably high. Sometimes there are 12-14 different target quotas to be met, (phone accessories, insurance, home DSL, roadside assist, etc.) Every month I worried about getting a write-up for missing quotas. Expect to be micromanaged on sales floor.

Viewing 550 - 552 of 42,093 Reviews
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Glassdoor has 46,521 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.