AT&T reviews

3.3

52% would recommend to a friend

(42,093 total reviews)
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John Stankey

43% approve of CEO

44% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Jan 23, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great Base salary raises I started in 2006 at 16.60 per hour and over a four year period I ended at 27.66 hourly -If you work hard and over-exceed your quota you will be awarded with a free trip at the end of the year

Cons

-The manager you have will determine if you survive in this company -No work life balance they work you like a dog mandatory overtime -not only are you required to meet quotas but also, adherence, and surveys, you literally have to ask to attend the bathroom, if you have a bladder problem then this job is not for you -you sales are on a day to day basis you could have had an awesome day yesterday but if your performance is not the same or better you will be coached or your manager would make you feel as though yesterday does not matter. -Turnover rate is ridiculous because now they are hiring employees with 60%pay and 40% commission and paying them base $10 per hour -Last there is no way to keep up with what you sell and the commission sucks if you don't switch to 60-40, who can blame us for not wanting to switch especially when u cannot keep up with what you sell and your adherence and customer surveys determines the percentage of your check which is all a scam not to pay you what you worked so hard for ...

2.0
Nov 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Good if you're young and have no kids, or anything that will keep you from missing work. You get good med/dental/vision/life benefits as soon as you start working. The phone plan discounts aren't much of a perk because its monitored.

Cons

AT&T is the most unethical company I have ever worked for, working as a customer assistant for their Broadband Internet Service. They tack on more and more job duties to your position for so little pay. Your job performance can not be lacking or they will put you on an action plan (e.g. steps you will take to make monthly goal or you will not have a job). AT&T does not tolerate being late or absences. They don't care if you have kids or not. You will be required to work the needs of the business or you will not have a job. You cannot have a family/life and work there. If you are going to school they will not excuse you for anytime off. The environment can be very stressful, working long hours and being very micro-managed. It is a high-school atmosphere where people gossip and can not be trusted, even management. They don't care about their employees, you are dispensable!

1.0
Sep 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits were better than many larger companies/corporations.

Cons

Myself and a peer created an internal training workshop (from scratch) that workshop (and others) were credited to my reporting supervisor (without our knowing or consent). My reporting manager was awarded a hefty compensation for "creating" the training materials.

Viewing 553 - 555 of 42,093 Reviews

Glassdoor has 46,521 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.