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      AT&T

      Engaged Employer

      AT&T reviews

      3.3

      52% would recommend to a friend

      (42,048 total reviews)
      avatar

      John Stankey

      43% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      AT&T has an employee rating of 3.3 out of 5 stars, based on 42,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      42K reviews
      2.0
      May 23, 2023

      Stay away from this company, it has no idea what it is doing

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Discounted AT&T service • Good benefits (401k match, HSA company contributions, medical/vision/dental)

      Cons

      • Forced, unpaid relocation occurring for existing employees • Lack of actual roadmap for the future — aimless sweeping decisions with negative impacts to try to appeal to shareholders who still sell anyways • Does not offer vertical growth, many employees are complacent after their 5-10+ years .... new employees do not tend to stay and go elsewhere where the work is more challenging and there's a ladder to climb

      3.0
      Apr 5, 2023

      Relationships over Results

      Fiber sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid pay for entry-level positions, tuition reimbursement.

      Cons

      I asked my director what our value prop is vs. a less-expensive solution. This person had 15 years with the company and couldn't give me an answer. Enough said. Nepotism is alive and well. If you're looking to get promoted or recognized for performance, look elsewhere. Because they promote based on who they "like" the most, your manager will probably have no clue what they're doing.

      3.0
      Mar 17, 2023

      Premier Service Consultant

      Premier service consultant sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Did not have any previous customer service experience but the job was WFH which made it manageable. The managers for the most part will give you positive feedback and are usually very nice. The pay is ok and you do get PTO after a few months of work.

      Cons

      Corporate heads give terrible suggestions that customers simply do not care about and allow retail store workers to scam store customers by adding on purchases which as part of our job we have to refund them back or get a earful of nasty language thrown at us throughout the day. They are fully aware of it and don't care about the actions of retail workers and then if we refund too much "which we have to if it's a unknown purchases" our team gets in trouble with management.

      Viewing 106 - 108 of 42,048 Reviews
      Related searches: AT&T jobs | AT&T salaries | AT&T benefits | AT&T interviews | AT&T conversations
      ReviewsAT&T reviews

      Glassdoor has 46,465 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.