1.0
May 16, 2016
Recommend
CEO approval
Business Outlook
Pros
-Some freebies -biggest company -lots of venues
Cons
Freebies normally reserved for divisional managers. Lots of backslapping in that department. P lots of focus internally on how to fleece the customer of money... so ice creams.. premium... do not put the cheaper ones out... most expensive spirits etc. FOH management get paid peanuts compared to technical departments. Culture of Blame. Centralised customer experience team is ridiculous- roll out everything without thought. No communication. No training -apart from - 3 days of dross- with sandwiches. Nice trip to London though.