AWeber reviews

3.7

67% would recommend to a friend

(85 total reviews)
avatar

Tom Kulzer

63% approve of CEO

59% positive business outlook

AWeber has an employee rating of 3.7 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AWeber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
5.0
Mar 30, 2016

A Company That Truly Delivers on Promises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture - A lot of companies talk about a great environment, enjoyable work and great team camaraderie. AWeber is one of a few where I have actually experienced it. Open Environment - Everyone is helpful, and everyone here demonstrates excellence in at least one area. This creates a lot of collaboration and an enjoyable working experience. Great Perks - Gourmet Lunches, Employee Lounges, Games, a Library. We all can get stressed out by work, AWeber knows how to help us recuperate. Cool Tech - We are continually modernizing the tech stack, leveraging Open Source, and encouraging research into new technologies by all individuals and teams. Helpful but not over-bearing management - You have the freedom to try new things, and the freedom to succeed or fail. You will be encouraged to find your passions and push yourself without being micromanaged. At the same time, someone is always there if you feel you need guidance or advice. Customer Service - At AWeber the customer really is king (or queen). This shows in every aspect of development, marketing and especially customer solutions. Training - So many companies don't take the time to acclimate new employees to the culture and product. AWeber has done this better than anywhere else I have been.

Cons

The environment is great, but certainly not for everyone. If you don't embrace the entrepreneurial spirit, and have a knack for self motivation, AWeber probably isn't for you. Some processes aren't yet well defined - this can be a blessing and a curse. There is so much freedom, but at the same time sometimes it's hard to know where to start.

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AWeber Response
10y
Thanks so much for the feedback. We strive to provide the best possible work experience for all of our team members, and are continuously improving upon communication, benefits, training and more!
5.0
Jan 18, 2016

Frustrating reviews from a place I love working at

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO is very passionate. He truly wants to provide the best product for AWeber's customers. Don't be surprised to see emails from him with a timestamp after midnight. Everyone that I work with or interact with has something fascinating to them. They are great people. Not only that but, they are knowledgable, hard-working, tell-it-how-it-is people. This is a family. You will make friends, possibly lifelong friends. The food that is prepared every day is fantastic. The people that work in the kitchen are also great. Every day lunch is more than a break from work, It's 1 hour of eating great food and doing whatever you need to do. The equipment and facilities are top notch. From the Apple products they provide, to the extremely clean bathrooms. I have never, ever had a issue of cleanliness anywhere in the building. Even on snowy days, where people track in everything under the sun on their boots, everything seems clean. The benefits are great. Insurance changed last year much to the chagrin of some. After using it for a year everyone seems to now prefer it over out previous plan types. The greatest part of the insurance is that is is completely paid for. 401K contributions are shocking sometimes; The 401k plan is excellent. If you have a good work ethic, there is a lot of freedom.

Cons

Let me preface this by saying that every company will have its BS. Take a dive and you will likely fit right into this family. These are the cons I can think of, but I truly suggest making your own decision about AWeber, don't base a huge decision such as a job solely on GlassDoor reviews. I read the negative reviews and they truly frustrate me as they are over the top. Trust your gut and make your own decision. The CEO is very passionate. Conversation is very direct and off-putting to some. Receiving a criticizing email from the CEO of any company can be scary. That is how he operates though. If you see it as a opportunity to do it differently going forward, you may appreciate those emails. As much as I like working here, there are problems. Are they as bad as some of these reviews have so eloquently put it? Absolutely not but, I do feel that there has been very poor 'vision' in the past. Each year we do seem to inch closer to where everyone wants to be but its not there, probably not very close either; definitely within reach. When leadership starts following up on feedback and acting on it instead of "looking into" it, I feel things will start leaping forward instead of inching forward. Paid time off is outdated and not in line with others in modern offices and work environments. It does feel as if upper management does not trust employees with time off or a work from home policy.

1.0
Jan 2, 2016

Dante's Inferno

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lunch. The kitchen crew is amazing. All-you-can-eat healthy, gourmet, beautifully crafted yumminess. Vegan, veggie, gluten free, or carnivor. No one goes away hungry. Ever. Facilities are pretty nice. Even though they are in the middle of nowhere.

Cons

- Abrasive executive management style - High turnover rate, especially among technical team - Information is micro-managed, and communicated selectively. - Under stress the executive team’s behavior becomes more controlling, secretive, defensive, and untrusting The organization suffers from an assortment of disabilities, dysfunctions and diseases that no amount of incremental therapy can cure. The executive team is by and large a group of bullying, conniving, dishonest, bickering, blame-fixing, scapegoating, tyrants. Which would be tolerable if only they demonstrated competence, accountability or just a modicum of wisdom. But alas. Not any of the above. The place is over managed and under-led. While the executive teams claims they want self-directed work teams with distributed decision making capabilities, and “leadership at every level” (and have sponsored company-wide training workshops on the topic), they maintain an autocratic and authoriitarian executive management-dominated system. This is worse than poor implementation. It is self-defeating hypocrisy. (Then again it could also be insanity.) The executive group's command and control micromanagement has reduced employee empowerment to "You have a choice: do what you've been told, or else we’ll fire you.” They have destroyed a once promising culture by creating bitterness, cynicism and mistrust at all levels. What ever you do, don’t remark on the Emperor’s new clothes. Candor is not safe. Truth is treason. AWeber engages in extensive marketing and PR campaigns which attempt to lure not just customers but job candidates with an image of what a great employer they are. But scratch the surface and get past the veneer: The core values of AWeber have become a myth, a bunch of hot air. They run as deep as the etching on the glass with which they were printed. The values and future vision are ignored by the executive team whenever that is more convenient for the bottom line or their own egos. The executive team has also descended into a swamp of legalism with implicit mechanisms of fear instead of practices that breed trust and responsibility. Employees are viewed and treated like children that need adult supervision. Before you get too far in thinking about rented out a few hours of life every day in exchange for a paycheck by working there, first you might inquire, for example, about the Social Media Policy. (It was dated last year but it seems to have come from a decade a ago.) What will be next? A doctor's note for sick days? Management has apparently learned very little from the many many exit interviews they've received over the years. The folks at the top see what they want to see, and hear what they want to hear. They seem to think of people as cogs in the machine, parts with no soul, no direction of their own. All their people are simply fungible resources. The executive team's level of paradigm paralysis is matched only by their narcissism. Vascitate ogni speranza, voi ch'intrate.

Viewing 64 - 66 of 85 Reviews

Glassdoor has 91 AWeber reviews submitted anonymously by AWeber employees. Read employee reviews and ratings on Glassdoor to decide if AWeber is right for you.