Does AXA UK pay their employees well?

According to anonymously submitted Glassdoor reviews, AXA UK employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at AXA UK. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at AXA UK?

71% of AXA UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXA UK 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at AXA UK?

Customer Service Representative (23) , Manager (23) , Claims Handler (21) , Personal Advisor (20) , Motor Claims Handler (14) , Business Analyst (13) , Underwriter (12) , Customer Service Advisor (10) , Sales Consultant (10) , Data Engineer (9) , Pricing Analyst (8) , Project Manager (8) , Team Leader (8) , Analyst (7) , Branch Manager (7)

What are the pros of working at AXA UK according to real employee reviews?

"Good benefits with health insurance and perks of sick pay" ((in 87 reviews)); "The people are great and the culture is one of a kind." ((in 74 reviews)); "A great atmosphere and culture" ((in 49 reviews)); "I have a good work/life balance and AXA are open to consider flexible working." ((in 39 reviews)); "Great colleagues and generally a supportive place to work." ((in 27 reviews))

What are the cons of working at AXA UK according to real employee reviews?

"Low salary and less bonus" ((in 45 reviews)); "Low pay for staff Loads of bureaucracy with senior managers more focused on empire building." ((in 26 reviews)); "Regional managers have egos so big that I am genuinely embarrassed for them." ((in 18 reviews)); "Currently no direction from senior management" ((in 13 reviews)); "No progression" ((in 8 reviews))

What are employees saying about AXA UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXA UK layoffs and their outlook for job security at AXA UK in 2026.

AXA UK reviews

3.7

71% would recommend to a friend

(842 total reviews)

Tara Foley

81% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

AXA UK has an employee rating of 3.7 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

842 reviews

3.0

Feb 24, 2026

Work

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Good work culture , work life balance

Cons

Process is too complex and unclear

AXA UK Response

4mo

Hello, Thank you for sharing your experience from your time whilst at AXA. We take the wellbeing of all our colleagues very seriously and know that a healthy, happy and balanced life is essential. Flexible working is one of the ways we support that and with experiences such as yours, we're really seeing the benefits across our business. AXA People Team

5.0

Feb 17, 2026

..

Ccustomer service representative

Recommend

CEO approval

Business Outlook

Pros

Fun atmosphere depending on who you work with

Cons

Phones could be busy with lack of support

AXA UK Response

4mo

Hello, Thanks for taking the time to share your feedback. We agree that AXA people are great to work with and appreciate all the great work you did at AXA during your time with us. It's wonderful to hear that the people you worked with had a positive impact. We’re dedicated to maintaining a supportive workplace so it's great to hear this was reflected in your experience whilst at AXA. AXA People Team

3.0

Feb 13, 2026

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly staff Flexible Working Nice offices

Cons

Career Progression New Hybrid Working Expectations

AXA UK Response

4mo

Hello, Thanks for taking the time to leave your review. As a business with our expertise in health and wellbeing, creating a flexible positive work environment has been one of our priorities for some time so it’s great to see the positive effect it’s having in action. AXA People Team

Viewing 175 - 177 of 842 Reviews

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AXA UK reviews

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..

Good company

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