Aaron's reviews

2.9

33% would recommend to a friend

(2,147 total reviews)

Cory Miller

65% approve of CEO

40% positive business outlook

Aaron's has an employee rating of 2.9 out of 5 stars, based on 2,147 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aaron's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 23, 2013

It's a lot of work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like the people I work with and the atmosphere is really easy to work with. As a PT, we are out of the store quite a bit, so every day is pretty different and interesting. There is paid holidays too, so that's kind of cool.

Cons

Being a PT, sometimes things get too interesting. Delivering to people's houses can be a pretty terrible experience sometimes. More than once I've encountered incredibly messy homes that are terribly hard to move furniture or appliances through. Also, some people's houses smell so bad that it's hard to stomach. The pay for PTs isn't that great in the beginning, so it's challenging to value my time so low when I'm really putting myself out there to do my job. Another issue that I've encountered, and this might just be store based, but there is a huge lack of organization. As a PT, we are the last line of people who deal with the customers. Everyone else's mistakes along the process of getting merchandise to customers falls upon the PT. If another employee doesn't do their job, it falls back on us. Basically, I expect 3-4 customers a week to be unhappy when they receive merchandise because of dishonesty or just being too lazy to make sure what you're selling in the warehouse is in the condition the customer expects. Sometimes scheduling causes issues. PTs don't schedule the stops in the day, so the other employees who aren't familiar with the area may schedule stops that are all over the place. In the end, we end up working late pretty often, when we shouldn't be. It's just bad communication.

2.0
May 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Off Sundays. 401k decent.

Cons

If you are below GM you will make no money. Plain and simple. A lot of work for not much money. But they will remind you ad neuseum that the company makes 3 billion a year. None of it goes to the people who actually make the store run. Csr, pt, cam and sm. Oh, and be prepared to work when your really sick. No one will let you call off.

4.0
May 11, 2013

Aaron's is a nice place to work

Recommend
CEO approval
Business Outlook

Pros

The work is hard, but rewarding. The training is good. The benefits, from health care, vision, dental, to vacation, personal, and sick time is great. Starting hourly pay is better than some. Good structure of business with clear defined goals and expectations of every position.

Cons

Raises are few and far between, I was with the company for a year and a half before I got my first raise. Field visiting and deliveries can be scary in bad neighborhoods.

Viewing 1981 - 1983 of 2,147 Reviews

Glassdoor has 2,195 Aaron's reviews submitted anonymously by Aaron's employees. Read employee reviews and ratings on Glassdoor to decide if Aaron's is right for you.