Aaron's reviews

2.9

33% would recommend to a friend

(2,147 total reviews)

Cory Miller

65% approve of CEO

40% positive business outlook

Aaron's has an employee rating of 2.9 out of 5 stars, based on 2,147 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aaron's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 23, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits are truly incredible, all things considered. That's why I thought it was a legitimate place to work. I also appreciate being able to close the doors and walk away at night knowing I'll be able to pick up where I left off the next day. The uniforms are good quality, flattering, and easy to care for, but cost about $100 if you want a week's worth of shirts.

Cons

It's absolutely nightmarish. First of all, the titles given to staff are misnomers invented to make themselves sound distinguished. Second, you are basically on your own. My store is tiny. There are a total of six people working there, and that's all. If you need something, your only option is to get the GM--who seems much more concerned with calling "non-renewals" and taking inventory on a weekly basis than helping actual customers in the store. The whole business model is two-faced. Half of the store is trying to sell beat-up furniture to whoever makes the mistake of coming through the door, and the other half is trying to get it back when they stop paying for it.

2.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary after you become GM. Discount on furniture, specially mattresses.

Cons

Hours (they are not long but let say as a GM you open the store at 8 am and you close the store after last truck gets back at 9 pm) Pressure from regional because he is getting rammed by VP. Consistant changes in renewals procedure. Inventory, audits preparation, deposits before 12 pm, etc etc As a GM you have no control and everything is dictated by RM. Loading, unloading and collection specially returns of furniture from upset customers is a huge issue. No diversity. Its always who you know compare to what you know.

2.0
Jan 6, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay is good, and the benefits are excellent. The online training is very helpful, as is a helpful manual. Most of the merchandise is of good quality, if not top of the line.

Cons

There is a lot of pressure to "make your numbers." The management style is to keep reminding employees that there are plenty of people out there who would like their jobs. The manager trainee not only is responsible for coaching people into better payment behavior and to collect money, but also to go on deliveries, returns, empty the trash, and clean the bathrooms. If you don't buy an Aaron's shirt, then you must do all of these dirty tasks in a shirt and tie. There is a lot of pressure to do online classes while simultaneously performing your job.

Viewing 2080 - 2082 of 2,147 Reviews

Glassdoor has 2,195 Aaron's reviews submitted anonymously by Aaron's employees. Read employee reviews and ratings on Glassdoor to decide if Aaron's is right for you.