Pros
All the pros were years ago. It was great then: happy people and it appeared there was transparency. Times were good.
Cons
Waited too long to write my review. Since Academy was recently sold to Guild, I wanted to get my warning out to any potential support staff employees. If Guild retained ANY of the Academy leadership team, know that support staff are the bottom rung of the ladder, no matter how much you directly or indirectly contribute to the bottom line or how much you help the producers. Producers are coddled to the point they will bring down the reputation and brand of the company. Current events confirmed all of my thoughts since being laid off less than 10 days after being told I "was safe". Academy leadership completed trashed it's people-first mentality. They straight up lied to senior managers about the future of the company. No warning provided to people before they were laid off, even after years and years of dedication to the company. Even when they endured the last couple of years with decreasing benefits and salary and bonus freezes. I should have seen the writing on the wall, but I was assured by management that we were going to get through it. We had a plan. I understand that the entire mortgage industry took a huge hit, but the way Academy leadership handled it was abysmal. When your laid off employees are getting re-hired by other mortgage companies, you should really look at how you are running your company. I have no input on how Guild runs their company, but if they retained any of the executive leadership team, I would stay away at all costs.