Dec 21, 2015
Access 2 Interpreters reviews
2.6
36% would recommend to a friend
Yana Schottenstein
Not enough data to show CEO approval
27% positive business outlook
Access 2 Interpreters has an employee rating of 2.6 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Access 2 Interpreters employee rating is 30% below average for employers within the Management & Consulting industry (3.7 stars).
Veteran status
Reviews by job title
16 reviews
4.0
Jul 18, 2015
Recommend
CEO approval
Business Outlook
Pros
I have worked at Access 2 Interpreters for over 8 years and I enjoy working with everyone here. It is almost like an extended family. Access has grown so much over the last 8 years because Yana is hands on with every aspect of her company. You have a choice of what shift would work best for you. Yana also is very flexible when you need to take time off for family needs of Dr appointments. I never knew there were so many different languages around the world before starting at access. It is a very fast paced business and the day goes pretty fast. As with any employer if you give respect and you do your job you will be respected. You also get free parking, and with most employers downtown you have to pay, so that is a big bonus.
Cons
As with any call center job it can get a little stressful at times, but when it calms down you take a breather and start over, it all works itself out. For the longest time we never had any benefits, but now Yana is working diligently to try to get that for her employees, it can be very hard for small businesses, and very expensive.
5.0
Jul 17, 2015
Recommend
CEO approval
Business Outlook
Pros
The full-time employees and the interpreters are all very friendly. I definitely enjoy the group of people I work with and everyone pitches in and helps out whenever we have deadlines approaching. The atmosphere is generally very positive and upbeat. Even though the interpreters do not work in the office, they are still approachable (when I have questions) and feel comfortable calling or coming into the office if they have questions for any of the admin or dispatch. Yana does her best to be fair between the clients and the interpreters. The nature of the job can create problems when it's necessary to bill or pay or charge for various errors. Yana is always more than willing to meet with interpreters to discuss charges or fees. She insists on staying informed of complaints or praise for any services we offer because her overall goal is to keep good working relationships between our company and other companies while also actively implementing their specific requests and fielding their concerns. From my first day here, I have felt that my work was valued and appreciated. The management is approachable and they do everything in their power to work with employees. I definitely enjoy the atmosphere and the work. The location is great for someone like myself, who is nervous about navigating downtown. I don't stress about going into work or dealing with unpleasant co-workers. I would absolutely recommend this company to someone looking for a job.
Cons
Because the company is small (but growing!!) the benefits package isn't as great as some larger companies. Access was up front about this in my interview and I have seen them working toward creating a better incentive for new hires regarding benefits. Even during my probationary period, I was allotted flex time or leave without pay for any doctor's appointments or emergencies. I can appreciate a company that doesn't have the means (the size) to incorporate a large benefits package, but still tries to take care of their employees regardless.
Viewing 13 - 15 of 16 Reviews
