Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (100) , Receptionist (81) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Sales Manager (33) , Duty Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Food and Beverage Attendant (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 87 reviews)); "Great people and ambience to work at" ((in 74 reviews)); "Great team and very diverse" ((in 72 reviews)); "colleagues are friendly and willing to teach" ((in 57 reviews)); "Work life balance is good and you don't take work home with you." ((in 56 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 137 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 49 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 28 reviews)); "Low pay Michelle Clemen is an abusive manager who causes high turnover rates" ((in 19 reviews))

What are the top reviewed Accor locations?

New York , Chicago , Austin , Los Angeles , Miami , Scottsdale , Washington , Waimea , San Francisco , San Jose , Boston , Doral , Middletown , Red Bay , Mount Kisco , Grand Rapids , Louisville , Carrollton , Dallas , Plano , Puerto Real , Carolina , Indianapolis , Ireland , Peru , Cincinnati , Columbus , Hilliard , Beverly Hills , Cypress

Accor reviews

3.9

78% would recommend to a friend

(2,198 total reviews)

Sébastien Bazin

89% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jun 18, 2026

Great brand and training, but toxic ownership influences culture

Chief concierge

Recommend

CEO approval

Business Outlook

Pros

Accor is an amazing brand with global reach. Training is unparalleled in terms of luxury hotel brands.

Cons

Nothing the hotel could do about it. Evil owners imparting their ideological and deeply disturbed world view on employees.

Accor Response

3w

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

4.0

Jun 16, 2026

Employee-centric culture with work-life balance, but processes need improvement

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance, employee centric

Cons

Process and clarity on SOPs

Accor Response

4w

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

4.0

Jun 15, 2026

Good workplace but complicated project processes

Digital business manager

Recommend

CEO approval

Business Outlook

Pros

Good place to work in this company

Cons

A lot of hierarchy to develop a project, which makes the process complicated

Accor Response

4w

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

Viewing 10 - 12 of 2,198 Reviews

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Accor

Accor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great brand and training, but toxic ownership influences culture

Employee-centric culture with work-life balance, but processes need improvement

Good workplace but complicated project processes

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