Ace Hardware reviews

3.7

64% would recommend to a friend

(3,905 total reviews)
avatar

John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Aug 5, 2013

Yea

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One two three four five

Cons

Five four three two one

3.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

I worked at a suburban Chicago Ace for over four years. I was paid minimum wage, even after those four years. The main reason I stuck around was because of my co-workers. They're my second family and I've never felt that genuine connection between employees anywhere else I have worked. Our "regular" customers were another reason I worked there for so long. They were more like co-workers than customers - many of them knew their way around the store like the back of their hand.

Cons

Over my four years spent with Ace, I only made minimum wage. I was a good employee who attained a 100% on all the mystery shop evalulations I had recieved. The store manager was rude to both employees and customers, and drove sales down during the period in which she was there. It was also extremely difficult to take time off - even one day. Management required you to find someone to cover your shift in order to take that time off - but they never once allowed anyone to work overtime.

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Glassdoor has 4,091 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.