Ace Hardware reviews

3.7

65% would recommend to a friend

(3,904 total reviews)
avatar

John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Feb 27, 2014

great environment, lousy schedule

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people and nice store

Cons

schedule that does not work with any kind of family life, quit providing any kind of health insurance after they hired me.

3.0
Feb 23, 2014
Recommend
CEO approval
Business Outlook

Pros

-Knows it can't compete price wise against Lowe's or Home Depot so tries to enforce customer service. - Typically small stores so easy to learn what is it offers or not

Cons

- Need more training on products, if the main reason people come to Ace is for the help - Since the store I worked at was family owned, management sometimes really deserve to have the position they had and would take advantage of it. I don't know if this issue applies to other stores.

5.0
Feb 17, 2014

A great employer that treats the employees kindly and fairly.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tends to hire great people and therefore employees can enjoy working within a great team. Good health care and benefits.

Cons

Pay is good compared to the big box stores but still not great.

Viewing 3745 - 3747 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.