Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Ace Hardware

      Engaged Employer

      Ace Hardware reviews

      3.7

      65% would recommend to a friend

      (3,904 total reviews)
      avatar

      John Venhuizen

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      4.0
      Aug 25, 2012

      A very rewarding experience in service and ingenuity with every day bringing new projects and an oppurtunity to learn.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that best contribute to the store are great personally. Every day presents new problems and opputunities to be creative in finding short and inexpensive solutions. You're never restricted to one department in the store and this allows one to quickly expand their diy knowledge. For the most part there is always something to do, especially if you keep your eyes open and are a self starter.

      Cons

      Sales bring out the worst types of customers to the store. In some instances such as cleaning supplies there are too many duplicates and options to stock in a store. Some departments in my opinion are hardly worthy of a hardware store concerning itself with, for example hobby department.

      4.0
      Aug 22, 2012

      Great Place to Work

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your work is appreciated by management and customers alike.

      Cons

      Most positions are hourly. Hourly wage, no benefits.

      3.0
      Aug 16, 2012

      Best part was the people I worked with

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at a suburban Chicago Ace for over four years. I was paid minimum wage, even after those four years. The main reason I stuck around was because of my co-workers. They're my second family and I've never felt that genuine connection between employees anywhere else I have worked. Our "regular" customers were another reason I worked there for so long. They were more like co-workers than customers - many of them knew their way around the store like the back of their hand.

      Cons

      Over my four years spent with Ace, I only made minimum wage. I was a good employee who attained a 100% on all the mystery shop evalulations I had recieved. The store manager was rude to both employees and customers, and drove sales down during the period in which she was there. It was also extremely difficult to take time off - even one day. Management required you to find someone to cover your shift in order to take that time off - but they never once allowed anyone to work overtime.

      Viewing 3829 - 3831 of 3,904 Reviews
      Related searches: Ace Hardware jobs | Ace Hardware salaries | Ace Hardware benefits | Ace Hardware interviews
      ReviewsAce Hardware reviews

      Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.