Ace Hardware reviews

3.7

65% would recommend to a friend

(3,904 total reviews)
avatar

John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Day time job. Worked around my school schedule. Customers were super nice and made job bareable.

Cons

Management was terrible and do not care about anyone working below them. Crappy owners who are completely money hungry and a-holes. Low pay for the amount of work you are expected to do. No advancement.

4.0
Nov 4, 2016

Corporate Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed working for Ace. I made a lot of friends and learned a lot about the industry. They also offer great benefits.

Cons

Career advancement is somewhat limited. Middle and senior management have so much on their plates that they sometimes lose focus on employee engagement.

4.0
Nov 1, 2016
Recommend
CEO approval
Business Outlook

Pros

I was hired at Ace Hardware while a customer, I didn't know the manager was on the floor and ended up having a lovely chat with him, ending in being invited back for an interview. The training was basic and simplistic, I was put on the cash register and only mastered that. It took nearly 8 months of part time work to actually begin learning more about the store and step outside of my comfort zone. The employees were all wonderful, and I had plenty of time to ask questions and get to know the store and merchandise. The management team at my store were pretty coordinated and easy to get along with.

Cons

Raises at my store were rare. On my hire I was told 'never', but upon asking other coworkers they said 'six months' usually they saw something. Being a fairly low wage, it was difficult to give commitment to them for full time. The lack of in-depth training hindered my ability to advance myself so asking for a raise would be more respected.

Viewing 46 - 48 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.