Ace Hardware reviews

3.7

65% would recommend to a friend

(3,904 total reviews)
avatar

John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 17, 2015
Recommend
CEO approval
Business Outlook

Pros

I started at the head cashier and was promoted to front end manager so with both titles I did have a fabulous set schedule which is rare in retail. I worked Monday-Friday 7:30-4:30.

Cons

Keep in mind all ace hardware's are individually owned but the one I worked at in Alpharetta, GA was TERRIBLE. They start you out at minimum wage which is fine, it is a retail job but they expect way to much from you. They "promote" you and promise evaluations after 60 days which comes with a pay raise and when that 60 days comes around they lie and say they never promised anything and that a "title" should be enough for us !!

4.0
May 9, 2015

Great company, too little turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dedicated employees who care about the company. Great 401k match/profit sharing and bonuses. Company culture of getting in early, getting your work done, and going home by 5, encouraged by senior executives who do it themselves.

Cons

Too little turnover, many employees have never worked anywhere else. What worked 10-15 years ago in retail doesn't necessarily work now, and there's a lot of dead weight in middle management that isn't interested in innovating.

1.0
May 6, 2015

RUN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starting pay, excellent benefits

Cons

They don't care about the employees, to bad if you need time off and donot have PTO days.Some of the supervisors are very nasty.You will work like a dog, sick or injured.

Viewing 49 - 51 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.