Is Ace Hardware a good company to work for as a Customer Service Associate/Stocker?

Customer Service Associate/Stocker professionals working at Ace Hardware have rated their employer with 4.4 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of Ace Hardware employees being 3.7 out of 5 stars. Search open Customer Service Associate/Stocker Jobs at Ace Hardware now and start preparing for your job interview by browsing frequently asked Customer Service Associate/Stocker interview questions at Ace Hardware .

Does Ace Hardware pay Customer Service Associate/Stocker employees well?

Customer Service Associate/Stocker professionals rate their compensation and benefits at Ace Hardware with 4.1 out of 5 stars based on 42 anonymously submitted employee reviews. This is 31% better than the company average rating for salary and benefits. Find out more about Customer Service Associate/Stocker salaries at Ace Hardware.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (381) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (33) , Stocker (28) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 308 reviews)); "Great coworkers and fast paced job" ((in 152 reviews)); "Flexible hours and discounts" ((in 116 reviews)); "Good benefits thats the only thing good about this place." ((in 86 reviews)); "The work environment is great and it is truly like "Going to your neighbor."" ((in 83 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 372 reviews)); "Poor Management engagement with employees" ((in 185 reviews)); "The current manager expects employees to teach themselves how to mix paint and fuel/start Stihl equipment." ((in 72 reviews)); "there were no trainings provided" ((in 37 reviews)); "Low salary and not a lot of raises" ((in 31 reviews))

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Ace Hardware

Ace Hardware Customer Service Associate/Stocker reviews

4.4

99% would recommend to a friend

(42 total reviews)

John Venhuizen

99% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (42 reviews)

Ratings by demographic groups

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Customer Service Associate/Stocker employees have rated Ace Hardware with 4.4 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Customer Service Associate/Stocker professionals have an excellent working experience there. Ace Hardware is rated 25% above average by Customer Service Associate/Stocker professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

42 reviews

5.0

Apr 25, 2025

Make yourself useful and you'll never be bored

Customer service associate/stocker

Recommend

CEO approval

Business Outlook

Pros

Great management. Lots of things to do throughout the day.

Cons

No projects to do, be ready to stand around waiting.

4.0

Feb 21, 2025

Headline

Stocker

Recommend

CEO approval

Business Outlook

Pros

Very very very stress free

Cons

Well the pay of course

3.0

Dec 4, 2024

Great Place to Work

Stock associate

Recommend

CEO approval

Business Outlook

Pros

Learned a lot of new skills with this being my first part-time gig

Cons

Pay could always be better

Viewing 4 - 6 of 42 Reviews

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Ace Hardware

Ace Hardware Customer Service Associate/Stocker reviews

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Make yourself useful and you'll never be bored

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Great Place to Work

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