Ace Hardware reviews

3.7

65% would recommend to a friend

(3,904 total reviews)
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John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Mar 4, 2019

Loved it here

Recommend
CEO approval
Business Outlook

Pros

Workmates were awesome people Music was great

Cons

Systems need updating they never stop crashing

3.0
Jan 9, 2019
Recommend
CEO approval
Business Outlook

Pros

CEO is an awesome communicator. Very fair compensation and benefits.

Cons

It’s now all about sales. No longer is it about making the owners and stores successful, it’s about selling more stuff to the stores, whether they need it or not. While the current CEO is awesome, he’s clearly on the way out, and the culture is already deteriorating.

1.0
Nov 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Weekly Pay - 13.55/hr is decent pay if you need something guaranteed and fast.

Cons

This is a classic example of a "good ole boy" network. All of the senior jobs are held by white men. For the good jobs, they don't promote from within. They will find an outside candidate, most likely a friend of someone in HR or corporate. The incentive plan is ambiguous and has steadily declined for several years in a row. Turnover is ridiculously high, and most of the individuals willing to work there are young/criminals/mexican/desperate. The pay is 13.55 hourly for 2nd shift and they do offer overtime if you can handle the environment. There is a lot of micro - management from a poor management team. You will work all holidays and overtime is mandatory depending on company needs. They act like they care about employees but it's clear the bottom line is most important. The overall morale of the Gainesville, GA RSC is low and serious changes need to be made. If customers knew how filthy this place was, they would second guess ordering products from here.

Viewing 151 - 153 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.