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      Ace Parking

      Engaged Employer

      Ace Parking reviews

      3.6

      60% would recommend to a friend

      (572 total reviews)
      avatar

      John Baumgardner

      65% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.2

      Senior management

      2.9

      Career opportunities

      2.8

      Compensation and benefits

      Ace Parking has an employee rating of 3.6 out of 5 stars, based on 572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Parking employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      572 reviews
      4.0
      Jan 24, 2024

      Booth attendant

      Parking booth attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed atmosphere to work in

      Cons

      New management is difficult to work with

      avatar
      Ace Parking Response
      2y
      We appreciate your feedback as a booth attendant. It's encouraging to hear that you value the relaxed atmosphere of your work. However, we're sorry to learn about your challenges with new management. Your input is important to us, and we'll strive to address any concerns to ensure a more positive and collaborative work environment for everyone. Thank you for sharing your experience.
      5.0
      Jan 16, 2024

      Thriving at Ace Parking

      Shift manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family owned. A variety of responsibilities with a supportive team atmosphere. The role also allows for growth and development.

      Cons

      Room for improvement with management training. Lack of teaching Managers how to be leaders and not just a "boss".

      avatar
      Ace Parking Response
      2y
      We're delighted to hear that you're thriving at Ace Parking! It's wonderful to know that you appreciate the family-owned atmosphere, the diverse range of responsibilities, and the supportive team environment. Your insights on management training are valuable, and we appreciate the advice to focus on developing leaders rather than just bosses. We take your suggestions seriously and will work towards enhancing management training to ensure continuous growth and a positive work experience for everyone. Thank you for being a part of the Ace Parking team and for sharing your feedback!
      2.0
      Jan 5, 2024

      Laughable management. We See The Cars, Not The People Who Work For Us

      Valet attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money (tips) can be good if you work morning shifts. Don't expect to be there without a minimum of 3-4 years of experience. Regulars: Once you are somewhere long enough, the people you see often will make the job more tolerable. Often, you will notice that they will treat you better than your own management.

      Cons

      You will always hear this from management: "Good Tip Potential" That is true 1 out of every 15 times you show up to work. Don't believe the hype. They used to offer bonuses for coming to help another location. They stopped doing that, now it seems like its more about the bottom line and not about customer service. Morning crews will always have the best and most consistent tip outs. Afternoon and Night crews have to deal with the most scrutiny and micro-management. No benefits.

      avatar
      Ace Parking Response
      2y
      Thank you for taking the time to share your thoughts and experiences working as a valet at ACE. We appreciate your candid feedback and want to acknowledge your concerns regarding management and the challenges faced by different shifts. It's disheartening to hear that our communication about tip potential hasn't met expectations, and we regret any disappointment caused by the changes in our bonus structure. We understand the importance of fostering a positive work culture and customer service, and your insights will be shared with the relevant teams for further review. While we recognize the room for improvement, we value the dedication of our employees and the relationships built with our regular customers.
      Viewing 91 - 93 of 572 Reviews
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      ReviewsAce Parking reviews

      Glassdoor has 586 Ace Parking reviews submitted anonymously by Ace Parking employees. Read employee reviews and ratings on Glassdoor to decide if Ace Parking is right for you.