Pros
-When it's busy and rates are low there is a lot of money to be made. -They comp you deals when you take a vacation. -Work from home -5% 401k match up to $5k -Offices (if you go in) are new, with great standing desks, an awesome cafeteria, a perfect location off the 101 , and easy parking.
Cons
-Mgmt admit they read people's private Slack messages -Mgmt admit that they can find out who said what in “anonymous” surveys. -Mgmt jokes about how we are rocks and they will squeeze every last drop out of us. -Very few managers have actually done the job. They are outside hires, do the job for a month and take a team. -10 days of PTO per year for the first two years. -The quota is so high that on most 3-day weekends you will have to work the holiday. Taking away these 3 day weekends and low PTO in general leads to a bad work-life balance. -Schedule includes working a Saturday or Sunday and having Friday or Monday off. -Most people work at least 2 of their days off (weekends) a month. -Base pay is $14.50 an hour -You can miss quota by one deal and get put on a PIP. Have a quota of 30 loans in a month and you sell 29 and you get written up. They have had to adjust quota pretty much every month since December so half of the sales floor doesn’t get written up. -Mgmt seems to spend more time in meetings vs proactively listening to live calls and coaching. -Two directors have been hired and have quit for other opportunities in the past year. The current director has been here for a long time and has an archaic way of managing. This is the way we’ve always done it attitude. He’s a good guy but we could use a modern approach / fresh set of eyes on policies. -We have a phone system that is meant for salesforce lighting and we use legacy which causes constant issues. -Salesforce is broken. Some error causes most applications have a glitch that makes you have to re-enter a bunch of info. It's time-consuming and could lead to incorrect info on apps. It is inexcusable. How this is not an ECOA violation would be beyond me. -There is no room for advancement or raises. If you are in sales that's the gig you have. Doesn’t matter how many years or 100s of loans you’ve sold. Your base will never go up. The only progression is management.