Achieve reviews

Thanks for the feedback and for your ongoing commitment to the team. We work hard to make our team better with each new member, and good to see the validation that we are adding the right people to the team. It is surprising to read there is a lack of transparency, however, it is a good reminder to over-communicate to the team. The goal is to make sure teammates know what is happening in the business and understand how their individual success leads to team success. Thanks again for the feedback.

We appreciate the feedback and it’s very unfortunate that we were not able to learn of your experienced before you decided to leave. Freedom provides many options for team members to communicate concerns and issues to our leadership team and encourage team members speak to us as soon as an issue comes up. We encourage all our FFN team members to first go to their Team Lead/Manager or anyone in HR or management - they should go to the person they are most comfortable approaching. We regret not having this opportunity with you but appreciate the feedback so we can address for those who are not familiar with our great Freedom family and the great work of many dedicated employees on the FFN team. The Freedom Plus team deserves recognition as they are forging the way for a new product for our company and a new product in the lending world. We provide informative training and support to all new FPlus team members and stress the importance of offering the client the best loan product available to them. We understand that the rates we provide are not always the lowest and we are certain they are competitive for each client. We strive to offer every client a quick response to their loan inquiry. The best way to do this without wasting the time of the consumer and the agent is to gather the needed information to make a decision then present the consumer with the options that are available to that specific person. At this stage we offer complete disclosure on our rates and fees and as an added verification we present every new client with a Welcome Call to review the loan in it’s entirely. We believe in conducting business with the highest level of integrity and would ask any employee to immediately bring to our attention any actions that are not consistent with our FFN core values. We are very proud of our hard working employees that make up our Freedom Financial Network family who through their efforts, transform the lives of our clients by offering financial solutions that help them find financial stability for themselves and their families.