Achieve reviews

Expect to be compensated well below market rate. The company is still trying to figure out what it wants to be when it grows up. The very senior leadership is brilliant. The individual contributors that I work with are mostly quite good in what they do, and the attitudes towards getting things done. In middle management there seems to be a significant degree of being disconnected from either the top or the bottom. Entire pieces of the technology innfrastructure are missing and nobody knows or cares. Priorities change on a daily basis based on what is the chase of the week. Very hard to get a lot of momentum towards making things better when the people you need to collaborate with have no intention of meeting what you think is a common goal - the managers that need to understand this just don't seem to have the understanding. Escalating issues like these falls on deaf ears. Also, I am truly all for diversity, inclusion, and making anyone and everyone feel welcome where they work - but you get communication about it at a distracting, over the top way - like they are trying too hard.

Commission structure is weak for industry standard. They use a scaling commission structure. Debt enrolled x Unit Enrollment Percentage = Payout. From what I've seen with other companies, the rate can vary anywhere from 1% to even 2% debt enrolled. This company caps out at 1%, and you have to hit a lot of sales to get there. Only benefit is there is a lot of opportunity due to size of company's marketing. Just to give a brief breakdown, you need 15 units per month to qualify for commission. To receive the maximum percentage, you need 45 enrollments per month, which is essentially 2+ a day. If you're good at selling this product, that is obtainable, but if you fall short of that your commission will be significantly impacted. I was pretty good at selling due to experience in this industry, so hitting the cap wasn't too hard for me. However, my team members would struggle to put more than 30 deals up a month, which was aprox a .35-.5% commission. This is just what I saw on average, so if you're new to this, expect to not make much money. The majority of my team would work overtime to hit their goals, and I mean a lot of OT. Staying 3-4 hours later each day. Results my vary. They dodge all questions about the pay structure throughout the hiring process. It wasn't until we completed training that we were shared this information. I think that in itself is a good way to describe what to expect from this company. Throughout my time here, I watched people leave constantly. Tons of terminations. If you don't hit your numbers, (which for my team the monthly goal was at least 800k+), you get a warning. There were constantly new heads on my team. There were also meetings almost every day that would take you away from phone time. Combined with weekly reviews of your numbers, which consisted of how often you used the sales demo, how often you ran loans, closing rate, you get the idea. The thing is, those numbers are all they care about. There is no coaching opportunities for the team. If you can't manage on your own, they'll can you. I never saw growth in my team members because of the lack of guidance. It's not like working in an office where you can hear the top sellers close. Being fully remote means they need to coach differently to retain their employees and maximize their professional.