Action Behavior Centers - ABA Therapy for Autism reviews

Operations manager and Clinical director don’t care about the well being of the technicians.

ABC over their extreme growth and rapidly expanding, opening every center they could, has had 1 goal and that is to take over ABA. They have the disguise of patients first, of compassionate care and being the leaders in changing the stigma of ABA. When you’ve seen what I’ve seen you learn that their main goal is profit and image; pushing for kids to have more hours then needed, keeping kids with services longer than needed, corporate leaders challenging clinical recommendations from the BCBAs and Clinical Directors in charge of the daily treatment when they’ve never seen the child themselves, pushing Saturday sessions or Holiday sessions to ‘make up hours’ missed while kids play with a novel adult they’ve probably never worked with and have the nerve to call it quality therapy to a parent. Making families feel vacations, holidays and illnesses are punishable. Clinically there is a major division from corporates ideals of compassionate care, and the front line services being implemented. BCBAs are terrified to put any behavior management into their behavior plans because of even the hint of blocking an aggressive behavior or removing a patient from a potentially harmful environment will land you under investigation with our so called “I team” whose only goal is to blame, reprimand and demean someone’s humanity. Clinical goals are not implemented as effectively as they should be due to the weight of assent. A patient shows a hint of resistance in doing hard things; learning vital skills for their future like delay, denials, attending, participation, receptive instructions, expressive communication, the list goes on…and the RBTs are instructed to end the trial and return to HRE. Happy relaxed and engaged: should be “let the child do whatever they want” and we’re calling it therapy. We’re pushing families to stay with us for another year because they aren’t ready for school. While doing nothing to actually get them ready for their next environment because if we encourage them to try hard things, we’re under investigation with the “I-team”, like the people in the centers doing the hard dedicated work every day for the betterment of our patients are criminals and treat us as such. The investigative team, and HR, disguised as “people services” is the biggest joke of ABC. There is nothing “people” or human about their service. This team will protect the company, their image, at all costs. They will ask questions that trap and coerce employees into saying something that will get themselves, or their coworkers under corrective action or termination. You are guilty until proven innocent, and unless you are the one targeting blame on others, you will never be proven innocent. They, along with higher leadership, will never seek to understand WHY or seek feedback. Their minds are decided to be right and can’t be changed. If you want to keep your position after talking with people services, threaten legal action and they will do anything you want, regardless of the truth. If future employees are looking for a higher leadership team that values you, keep looking. Hire to retire is a lie; don’t be fooled like I was.