Is Acuity Insurance a good company to work for?

Acuity Insurance has an overall rating of 3.9 out of 5, based on over 773 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 72% of employees would recommend working at Acuity Insurance to a friend and 61% have a positive outlook for the business. The best reviews about Acuity Insurance have been left by employees working as Territory Director , General Manager and Commercial Lines Underwriter .

Does Acuity Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Acuity Insurance employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Acuity Insurance. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Acuity Insurance?

72% of Acuity Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Acuity Insurance 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Acuity Insurance?

Commercial Underwriter (59) , Commercial Lines Underwriter (43) , Senior Commercial Underwriter (29) , Commercial Processor (28) , Business Analyst (27) , Manager (23) , Claims Adjuster (18) , Underwriter (17) , Claims Representative (16) , Programme Analyst (16) , Commercial Field Underwriter (12) , Programmer (12) , Territory Director (12) , General Manager (11) , Senior Loss Control Representative (9)

What are the pros of working at Acuity Insurance according to real employee reviews?

"Benefits are great and the sweet treats we get really rock!" ((in 153 reviews)); "Work/life balance is great because it's so slow moving you'll barely do any work." ((in 61 reviews)); "Flexible, work from home, adequate training." ((in 47 reviews)); "They strive to take care of their employees and are open with information regarding the company." ((in 35 reviews)); "Great people to work with." ((in 35 reviews))

What are the cons of working at Acuity Insurance according to real employee reviews?

"Some managers have self confidence problems so they feel threatened by anyone who doesn't fully agree with them" ((in 13 reviews)); "Lack of diversity" ((in 6 reviews)); "Management shows favoritism and it is very apparent." ((in 4 reviews))

What are employees saying about Acuity Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Acuity Insurance layoffs and their outlook for job security at Acuity Insurance in 2026.

What are the top reviewed Acuity Insurance locations?

Sheboygan , Milwaukee , Grand Rapids , Chicago , Portland , Sioux Falls , Des Moines , Las Vegas , Atlanta , Salt Lake City , Richmond , Saint Louis , Green Bay , Manitowoc , Portland , Indianapolis , Denver , Boise , Layton , Naperville , Charlottesville , Kansas City , New York , Cornell , Fond du Lac , Kewaunee , Edgerton , La Crosse , Madison , Marshfield

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Acuity Insurance

Acuity Insurance reviews

3.9

72% would recommend to a friend

(759 total reviews)

Melissa Winter

35% approve of CEO

61% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Compensation and benefits

3.5

Senior management

3.5

Career opportunities

Acuity Insurance has an employee rating of 3.9 out of 5 stars, based on 759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acuity Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

759 reviews

3.0

Jul 22, 2026

review

Insights analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits and flexibility with work from home

Cons

IT is a whole situation and a half

2.0

Jul 21, 2026

Good benefits, but leadership is out of touch

Commercial underwriter

Recommend

CEO approval

Business Outlook

Pros

The benefits are pretty good. Really appreciate the 401k and HSA contributions.

Cons

Work-life balance is eroding and flex time is being restricted. The people-first culture Acuity was known for is putting profits and revenue over anything else. Executive leadership is out of touch with how their actions are affecting employees and that's damaging the relationship between Underwriters and Agents. It also seems as though higher ups or anonymous employees are being asked to write glowing reviews to prop up the overall rating. Leadership knows what they are doing is not popular, yet they continue to do so without any input from employees and pretend that everything is fine.

4.0

Jul 21, 2026

Flexibility and good health insurance, but vacation is lacking

Licensed agent

Recommend

CEO approval

Business Outlook

Pros

Flexability Health insurance is good

Cons

Heavily based on metrics Lacking good vacation Hard to advance without a degree even with extensive experience.

Viewing 1 - 3 of 759 Reviews

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Jobs at Acuity Insurance

VOC Program Analyst - (VOC Specialist)

Manager - Central Claims

Sheboygan, WI

View job

Field Claims Representative - Wisconsin (La Crosse)

Staff Claims Workers Compensation Consultant

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Acuity Insurance

Acuity Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

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Good benefits, but leadership is out of touch

Flexibility and good health insurance, but vacation is lacking

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