Acuity Insurance reviews

3.9

72% would recommend to a friend

(181 total reviews)

Melissa Winter

35% approve of CEO

61% positive business outlook

Reviews by job title

181 reviews

Reviews about "Management"

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3.0
Mar 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent training. Teammates care to help you when you have questions. Good pay. Great benefits. Acuity makes lots of plans for employees to enjoy activities for team building.

Cons

Workload management is not ideal. You may be swamped one month and then have little to do the next. It seems that for more senior folks, work life balance and mental health begins to suffer. Some who are brave will request to lower their workload when stress becomes too much, but generally if you are 'able' to handle the work - you are expected to perform at this high level regardless of how many nights you are staying late to work or how many lunch breaks skipped, many even put in weekend hours... (notice that even though many opt to work in the office, very few actually sit down for lunch and use the lunch tables?? We have no time!). Higher ups will brag about how underwriters manage a larger territory than average uw in industry, but shrug shoulders when people say they have too much to handle.. 'Productivity' is tracked but they won't even bother to tell you how this is measured - even higher up managers don't seem to know, it's just something plugged into a system and a number magically pops out, and causes anxiety for many. Upper management tells you to "take the time to have coffee with a friend" while not realizing the immense workloads do not allow time for this especially for senior employees.

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Acuity Insurance Response
2y
Thank you for your feedback.
5.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture, amazing benefits. You are trusted and empowered to make decisions. No micromanaging. You feel like you matter and are supported by your peers and management. True work/life balance. Insurance (especially claims) can be a hard industry to work in, but I couldn’t imagine doing it anywhere else.

Cons

Vacation time is low compared to other companies, but they do honor years of service in the industry. Claims system could use some improvement for efficiency purposes, but overall works well.

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