Acumen reviews

3.1

30% would recommend to a friend

(394 total reviews)

Thomas MaCurdy

5% approve of CEO

22% positive business outlook

Acumen has an employee rating of 3.1 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acumen employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

394 reviews
3.0
Feb 19, 2025

Administrative Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Experience with event planning, office organizing and management

Cons

Pay, non cohesive conversations with CA office

avatar
Acumen Response
1y
Getting your perspective on the Pros and Cons of working at Acumen is helpful. Thanks for taking time to share. Hopefully, you'll find successful ways to improve the quality and outcome of the conversations you have with work colleagues across the country. Good luck to you!
4.0
Jan 19, 2025

Solid company

Recommend
CEO approval
Business Outlook

Pros

Meaningful work and good work-life balance

Cons

None of significant cons to mention

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Acumen Response
1y
We appreciate that you took time to share your perspective on Glassdoor. Thank you and best wishes in your career.
1.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Bright, Driven Co-Workers: Many employees are highly intelligent and motivated, creating a dynamic work environment. If you avoid getting pigeonholed into working in a silo, collaboration across teams can be rewarding and offer great opportunities to learn from knowledgeable peers. Interesting Data Access: For those interested in healthcare analytics, especially in the Medicare/Medicaid space, Acumen provides a unique opportunity to work with expansive datasets. This access allows employees to gain valuable insight into the healthcare system. Team Culture: Some teams within the company foster a supportive and collaborative atmosphere. If you're fortunate enough to join a good team, there's significant potential for growth, mentoring, and skill-building.

Cons

Toxic Work Environment: Many employees, including myself, describe a "culture of fear" at Acumen. Mistakes are met with harsh criticism rather than constructive feedback, micromanagement is used as an opportunity for gaslighting, and upper management is known for its unprofessional behavior. This creates a stressful atmosphere that can be hard to navigate, and the salary isn't competitive enough to cover the therapy sessions you might need as a result. Management Issues: There is significant inconsistency and lack of preparedness among managers. Many are promoted with minimal management training, leading to confusion and ineffective leadership. The absence of feedback channels further exacerbates this, leaving employees feeling overlooked and unsupported. Despite my efforts to speak up, my skills were never fully utilized. Compensation and Benefits: Compensation is subpar relative to the amount of work and expectations, particularly given the cost of living in areas like the Bay Area. The benefits package is lacking, with poor PTO policies, retraction of tuition and professional development reimbursements, and low pay for international employees. Unpredictable Layoffs and Lack of Job Security: The company has been overhiring for years and then conducting mass layoffs with little warning and minimal severance. This has created an environment of anxiety and uncertainty, where employees constantly feel at risk of being let go without proper notice or support. Limited Career Progression and Role Clarity: The work assigned often does not align with the job description or career aspirations. The overall vision of a project is not clearly communicated, and you're expected to figure things out on your own, with recognition only when you consistently burn the midnight oil. There is little opportunity for career advancement unless you're in the "right" team, and roles can shift unexpectedly based on team needs rather than individual interests or skills. Legacy Technology and Limited Job Satisfaction: Acumen's reliance on outdated technologies, such as SAS and Excel workbooks, feels limiting, especially for those seeking to gain experience with modern, transferable skills. Furthermore, much of the work is repetitive and could be automated, leading to frustration about the long-term relevance of employees' roles. Lack of Transparency and Communication: Many employees express frustration over the lack of transparency from upper management, particularly regarding the company's direction and decision-making processes. This lack of openness creates an environment where employees feel disconnected and uninformed.

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Acumen Response
1y
Thank you for taking time to share your perspective on Glassdoor. Your insights are helpful — to other employees and prospective applicants, as well as to our management team. We continually seek opportunities for improving our employee experience, and you have given us much to think about, as well as to work on. However, we’d like to clarify what you shared about compensation for international employees (from our perspective, non-immigrants on visa status). At Acumen, pay is based on salary ranges for like positions and similar market demographics for our industry, as well as merit, experience, and responsibilities. We also follow a Locality Pay policy, which is applied universally to employees regardless of their nationality or visa status. Prospective applicants or current employees who would like more details should contact our Human Resources team.
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Glassdoor has 432 Acumen reviews submitted anonymously by Acumen employees. Read employee reviews and ratings on Glassdoor to decide if Acumen is right for you.