Addus HomeCare reviews

3.5

60% would recommend to a friend

(892 total reviews)
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Dirk Allison

69% approve of CEO

51% positive business outlook

Addus HomeCare has an employee rating of 3.5 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Addus HomeCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

892 reviews
3.0
Mar 30, 2018

Decent

Recommend
CEO approval
Business Outlook

Pros

I get to take care of a great client. Flexible hours. Not demanding. Great in house help don't have to call the other offices I can stay local

Cons

They don't always pay you properly, or at all. Hours aren't always the best. Don't know who to talk to about union issues.

3.0
Dec 14, 2017

Bittersweet

Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons I enjoyed working at Addus was having a good repoire with my immediate supervisor. She listened, gave me as many hours as I wanted to work (up to 40), and was good about time off (which I hardly ever took during my 3.5 years of service.) Was lucky to have wonderful clients and still have fond memories of them. Another benefit is the many Addus offices across the country to work for if ever one decides to relocate. The best benefit I received working at Addus was an inner assurance that my work and time was spent wisely caring and helping seniors advance in life.

Cons

The downsides at Addus unfortunately outweigh the pros. The choice to work with aging/health care is one I persue so money is not the big factor for me like it may be for someone with dependants. With that said, aides are hired at $10.00 an hour with a nickle increase for each year of service. (After ten years of service you could be earning $10.50 an hour. ) Addus does give employees sick time. If you work 8 hours a day, but home 3 days sick in bed , you lose $240.00. Providers are paid take care of those who can't help themselves, but when the helper falls ill Aduss doesn't provide for them Addus employees are expected to work holidays and get paid time and half. If an employee takes a holiday off, they are required to make the time up at regular pay within the 2 week pay period. Wages are also low to the employee if a client contacts Addus and requests no service on any particular day the employee is scheduled. Two ways to make up for the lost income is if the client agrees the Home Care Provider come on a later date, or if the supervisor has you fill in for an employee who has called in sick or takes the day off. If you work an 8 hour shift you'll have to eat lunch on the road between clients. Addus does pay 43 cents a mile to get from one client to another AFTER your first stop. For example, my first client of the day is in Polo. Although it is an 18-19 mile drive, I get no compensation since it is my first client of the day. If you have a CNA certificate you a added to their internal system as a certified CNA but Addus does not offer any benefit for the certificate. The only benefit of having a CNA certificate with Addus and it being in their system is the certificate continues to stay active (certificates expire after two years of inactivity when you're not employed as a CNA.)While Addus conforms to state regulations and has paid quarterly meetings they left me feeling that only the truely dedicated Home Care Provider is nothing more than a Glorified Housekeeper. The few people who may enjoy work at Addus are high school graduates looking for their first job, people who REALLY care about our seniors, or people who are self motivators and enjoy working independly.

1.0
Aug 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked here for over a year and watched it move from a very caring team to an individualist group of clock watchers. I left of my own accord, my position was not "eliminated" as they had done with many others. Clients are generally very nice people, grateful for services they receive. There are still some very caring individuals, but they are mostly in other branches.

Cons

Very low pay in office and in the field, making it difficult to keep good employees. Attrition is HIGH. When an employee tried to cash her check at a branch where the check was drawn, it could not be processed. Corporate payroll personnel literally said, "it's not my problem!" Corporate made the decision to change pay schedules and withheld 6 days of pay (this was in July 2017). When I left the company, those six days were not on the final paycheck. All calls were ignored and sent to voicemail. When another employee attempted to get an answer on how to correct, the response from payroll was that payday is on Friday (this was Thursday) and they would not consider, or even look, at payroll issues until Monday. When expense reports are submitted with receipts, it takes upto 2 - 3 months for reimbursement.

Viewing 28 - 30 of 892 Reviews

Glassdoor has 939 Addus HomeCare reviews submitted anonymously by Addus HomeCare employees. Read employee reviews and ratings on Glassdoor to decide if Addus HomeCare is right for you.