Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
4.0
Oct 18, 2015

Good building block

Recommend
CEO approval
Business Outlook

Pros

Short Saturdays, off Sundays, 9 paid holidays, sick time and vacation. This is a good building block job for a lot of people but I wouldn't make it a career just a learning Stone and something to help build a resume

Cons

Marketing in your personal vehicle with little mileage reimbursement, they don't want you to have high bad debt but continue to lend to the same repeat customers who never pay on time and always contribute to the centers bad debt, promoting people who don't deserve it only because they put in a 2 week notice, so they promote to keep them, when they have employees who work there and haven't threatened to quit, that actually deserve the promotion. Bonuses sound good but there's too many stipulations to them, hours get cut down to 36 an hour EVERY 2-3 quarter. With only 2 people per center for most of them if your sick its like pulling teeth to get someone to cover so you can be out,

2.0
Sep 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Love the customers and most of the employees.

Cons

It's not about the customers. It's about jumping through hoops for the powers that be. I know a manager that makes fun of the customers to their face for not handling their money correctly. Then convinces the DM that she is just being firm. It's not like these people don't know they have problems. They are trying to help themales as best they can and she knocks them down.

2.0
Aug 20, 2015

A company trying to keep up.

Recommend
CEO approval
Business Outlook

Pros

Great place to start out in this line of work because they offer various products which gives you plenty of practice with them. Closed on Sundays. At my store we had great customers, and you really get to connect with them.

Cons

The company is much too conservative for the way they want to do business. The only fix they find for bad debt is to grow, grow, grow. Long hours which take up your whole day, and working on saturday does not make it any better either. Constant rule changes that lead to confusion inside the office on a daily basis. Way too many products for each employee to learn thorough enough to avoid problems.

Viewing 37 - 39 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.