Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 27 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 18 reviews)); "Can earn bonuses; if you meet store percentages" ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 63 reviews)); "Very difficult to hire employees that want to work hard and well for low pay." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 21 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

2.0

Apr 17, 2022

The worst

Collections agent

Recommend

CEO approval

Business Outlook

Pros

The hour long lunch and two 15 min breaks

Cons

Back to back phone calls, micromanagement, randomly add on to business hrs and expect you to be available (use to be open 9-1 Saturdays now required to work full day hrs), constantly adding to the workload and not to the pay

Advance America Response

4y

Thank you for your comments. We appreciate you taking the time to share your concerns regarding the work schedule or work/life balance. Each department may have different staffing needs or challenges, and we strive to minimize those as much as possible. Operating hours are driven based on customer demand. Please reach out to your management team regarding your concerns. Together we will do what we can to make your work experience a positive one. Thank you again for your feedback.

2.0

Nov 12, 2021

Too much work with little pay

Manager

Recommend

CEO approval

Business Outlook

Pros

Good clients, experience, location, co-workers

Cons

Bad pay, too much work added for little to no pay increase.

Advance America Response

4y

Thank you for taking the time to provide feedback about your employment with Advance America. We appreciate your feedback and suggestions. We are sorry to hear that you were unhappy with your compensation. We strive to make sure our compensation rates are competitive within local and regional markets. Compensation rates are dependent on many factors, and we regularly assess local/regional costs of living and make compensation adjustments when warranted. Thank you again for your feedback, and we will take your suggestions into consideration.

5.0

Sep 17, 2020

One of the great companies to work for, one of the best environments to work in.

Divisional director of operations

Recommend

CEO approval

Business Outlook

Pros

- Team Development - Personal Development - Asset to Communities we’re in - Great Work/Life Balance - Opportunities for Advancement - Culture of Respect, Empathy and Diversity - Strong, Thorough Training Program

Cons

- None to speak of, and that is a statement unto itsef

Viewing 52 - 54 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Advance America

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The worst

Too much work with little pay

One of the great companies to work for, one of the best environments to work in.

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