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      Advance America

      Engaged Employer

      Advance America reviews

      3.7

      67% would recommend to a friend

      (984 total reviews)
      avatar

      Jessica Rustin

      76% approve of CEO

      62% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      984 reviews
      1.0
      Feb 5, 2012

      Do not work for this company!

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      you get to sit down a lot, they offer benefits standard to other employers, it's not a difficult job, every day is pretty much the same

      Cons

      management was very disrespectful, too much pressure to achieve unrealistic results, two-faced expectations, very long hours and you don't always have the help you need at your center, I felt underpaid and overworked a lot of the time, if customers wouldn't answer their phones you got blamed for poor collections

      1.0
      Jan 17, 2012

      Wait on a Good Job to come along, stay away from this company

      Divisional director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started with Advance America in 2002 when they had great leaders paving the way and everyone was treated fairly, both employees and customers.

      Cons

      Current Regional and Executive Managers don't have a clue on how to run the company and they treat everyone with ZERO RESPECT!!!

      avatar
      Advance America Response
      11y
      Thank you for your feedback. We are glad you admired our leaders who started with the company. Our current RDOs and Zone Execs are tremendously talented people looking to improve the company.
      3.0
      Jan 25, 2024

      Competitive Pay

      Branch sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There has been several improvements throughout the years, especially after the pandemic. Like work life balance in regards to hours. So that's good.

      Cons

      But having a decent work-life balance getting out at 6:00 on weekdays and 4:00 p.m. on Saturdays can only get you so far when the cost of living is so high up and the expenses and the cost of everything else like food gasoline is so high up. It becomes an issue if your employer is not a competitive payer. When fellow employees start seeing that other companies are starting $3 above what we start. For example, we're at 15 and other companies are starting at 18 that becomes an issue. Not only that, but management needs to be getting paid a lot more than they are now. There's other places that do less than us and get paid more than us. It doesn't make sense.

      avatar
      Advance America Response
      1y
      Thank you for your feedback regarding your Compensation and/or Benefits. First of all, we want to thank you for your 9+ years of hard work and dedication. Part of Advance America’s Core Values is Care. Always. Being competitive with compensation and benefits packages with local and regional markets ensures we respect you and all of our associates. In addition to market-competitive compensation, we offer other benefits such as corporate discounts for some goods and services, business casual attire, compensation increases, bonus potential based on Branch performance, and many others. We also make a point to regularly assess local/regional costs of living and make compensation adjustments when needed. Please address your concerns to your management or HR if you still feel your compensation and/or benefits are not competitive. Thank you.
      Viewing 49 - 51 of 984 Reviews
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      ReviewsAdvance America reviews

      Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.