Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Good work/life balance" ((in 26 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Great employees to work with." ((in 12 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 62 reviews)); "Horrible upper management." ((in 60 reviews)); "Managers are above are back and forth with what they want." ((in 24 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Managers show to much favoritism in regards to themselves and their coworker friendships." ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

4.0

Sep 20, 2015

Sales

Sales associate

Recommend

CEO approval

Business Outlook

Pros

My manager was awesome. She worked around my college classes and genuinely cared about her employees.

Cons

The manager at my store had been there for ten+ years and the only option for promotion was to relocate.

2.0

Sep 19, 2015

An easy job made difficult unnecessarily.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work is not hard if you have drive, like to work with customers and can focus on the bigger picture despite how some of the memos, notes and conversations come across. The hours are actually good.

Cons

The pay is not fair! You won't get adequate raises and you just have to deal with it. If you voice your opinion you will be frowned upon immediately. You work with the dated system and customers daily, but are given orders by people who spend little time with customers or operating the systems. You have an enormous work load and are expected to cram it in a 40 hour work week. Even when your store is short staffed. No mercy! Lack of compassionate leaders.

5.0

Sep 19, 2015

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Is an Amazing place to work. I truly enjoy interacting with team members and customers. I thrive in a results-focused environment... Happy Staff-Happy Customers-Great Results. I believe in working SMART, I believe in Advance America.

Cons

I would say none. All depends on your professional maturity.

Viewing 772 - 774 of 984 Reviews

Jobs at Advance America

Collections Agent (Remote)

United States

View job

Bi-Lingual Collections Agent (Remote)

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Enterprise, AL

View job