Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 63 reviews)); "People in my center were great to work with!" ((in 29 reviews)); "Great work life balance here" ((in 25 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Training can be good" ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Management is horrible and plays favoritism" ((in 12 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Apr 29, 2010

OMG Never Apply Here. Awarded worst company ever.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The base salary pay is ok for retail business.

Cons

I can honestly have nothing really good to say about this company. As long as you dont have children or a life outside of work the job itself isnt that bad. Job duties are easy except when they expect us to knock on doors for collections. The turnover rate is so high the company never has to pay out benefits. And, the overall culture of the company is unprofessional. How can you expect to grow as a company, team and individual if there arent any standards.

2.0

Mar 6, 2010

Business model needs revamped!

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Hours of operation are decent for a retail business.

Cons

Poor communications between DDO and center manager. The "field calls" are not explained to a new hire and appear dangerous. Company places too much emphasis on collection calls as their only source of income from a negative customer base. I was brought in, unable to complete my training without persona distractions from the manager and was forced to listen to personal problems of this person for 10 hours a day. DDO was told that I was unable to learn the simple day-to-day operations when it appeared the manager was incompetant at training! Entire day was spent "worrying" about sales numbers and how to "outsmart" the upper management so they wouldn't see what was truly going on there. Frustrating and horrific way to manage people!

Advance America Response

11y

Thank you for sharing your training experience. It is troubling to hear your training schedule was interrupted. Our precedent is to spend a few weeks on training and educating our team members on the industry and our products. Then, we allow them to perform center duties.

4.0

Feb 15, 2010

My Job

Area manager

Recommend

CEO approval

Business Outlook

Pros

You can go as high as your skill level will take you.

Cons

NO Life out side of work. I work six days a week.

Viewing 982 - 984 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Advance America

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OMG Never Apply Here. Awarded worst company ever.

Business model needs revamped!

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