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      Advance America

      Engaged Employer

      Advance America reviews

      3.7

      68% would recommend to a friend

      (984 total reviews)
      avatar

      Jessica Rustin

      76% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      984 reviews
      1.0
      May 12, 2014

      Great people, horrid upper management

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This job was amazing when it came to working with the customer if you have a knack for that sort of thing. Yeah you'll have people who intentionally are out to hurt your overheard, but it makes the day great knowing you've helped someone.

      Cons

      Last year I took it upon myself to help to prepare donations for the victims of the Moore tornadoes. I posted a message on Facebook to my private friends and family to ask them to being don't ions to the store. A day after getting clothes, blankets, diapers, food, you name it, my boss tells me to stop taking donations and to remove my Facebook post about the drive. They then took it upon themselves to in turn asked for donations to be loaded to a prepaid Visa card directly from company employees to then have those finds distributed to those affected by the storms. This and many other atrocities clearly show how a company is more concerned with personal image than actually helping the community around them.

      avatar
      Advance America Response
      11y
      Thank you for your feedback. Advance America is dedicated to helping our surrounding communities. We support over one hundred organizations with grants, scholarships, and contributions in fundraising efforts.
      3.0
      May 11, 2014

      A good place to start but easy to out-grow

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are opportunities to gain essential job skills that are transferable to many career paths. Managers are tasked with many duties - self-motivation is a necessity to succeed.

      Cons

      Collections is a necessary part of any money lending service - but it can become depressing and frustrating trying to get customers to pay back their loans on time. The hours for a center manager can be very demanding. As a center manager I worked 6 days a week for a year and 1/2.

      4.0
      Apr 30, 2014

      Truly Caring and Professional Management for the Employees and Customers

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are awesome. No Sundays. 9-2 on Saturdays. Buisness casual as long as you look neat and are wearing a company shirt. There are opportunities for growth. Close the store during hour long lunch break if your working by yourself.

      Cons

      They are a large organization and as any that size it's hard to properly train but do pretty well for the most part. It can get a little micro managed such as they want you to email before you go to the bathroom or clock out to go to lunch and overly detailed with marketing activities which makes it feel like such a chore instead of fun.

      avatar
      Advance America Response
      11y
      Thank you for your feedback. We are happy that you had such a good experience at Advance America. It's a great place to work if you are comfortable making decisions on your own and looking for a place to "advance."
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      ReviewsAdvance America reviews

      Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.