Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)
avatar

Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
4.0
Jul 20, 2015
Recommend
CEO approval
Business Outlook

Pros

The Pros of Advance America is the Learning Experience and Learning how to have that great Customer Service repor with your customers.

Cons

I have any cons about Advance America

2.0
Jul 16, 2015

Store Level

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company, benefits and salaries for current economic area of residence. Most salaries are based off experience which is a plus. Corporate representatives are very professional and handles all issues promptly and accurately! They always have the answer.

Cons

DDO's often left with too much authority and does not carry out the job duties in a professional manner. Some have favorites that causes problems and violate policy and are never disiplined. Those that work hard are often ignored and seem not to be appreciated. Most stores are under staffed or staffed with employees who have only been with the company 2-4 months. Those who have been with the company longer did not receive adequate training and still needs additional training. The training managers all need to be on one accord with their training coming from corporate level so all stores, divisions and regions can be on one accord. DDO 's often make their own rules as you go along and often cause conflict outside normal policy and procedure. Center Sales Managers should also have more input on candidates being selected to work in their centers as well. To end it we all deserve at least a $1.00 raise for the stress that comes along with all the things stated above and those not mentioned! A decrease in the use of paper and toner would probably make enough room for raises. There is not enough funds provided for community events to keep up with our competitors and keep the visibility in our communities like we should working for such a large company. Placing balloons out everyday has become a normal sighting in our area.

5.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

I need to apologize, 7 months ago I complained and made some derogatory comments against Advance America after only being employed six weeks.....

Cons

since then I have realize that with the support from my DDO Laura and RDO Gary that this company really cares to help me grow and focus on what we do and I believe that we help the consumer in many ways , I have done a complete 180 to say that this is the a great company to work for! Yes all companies in today's economy may have a high rate of turn over but I do not want to leave and through all of my training, interactions with great customers I would like to grow with Advance America!!

Viewing 901 - 903 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.