Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

67% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Benefits & pay are decent" ((in 60 reviews)); "Good work/life balance" ((in 28 reviews)); "People in my center were great to work with!" ((in 27 reviews)); "Training can be good" ((in 21 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 17 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 61 reviews)); "Long hours and on call duties" ((in 20 reviews)); "Managers are above are back and forth with what they want." ((in 20 reviews)); "Too much favoritism." ((in 11 reviews)); "There is no room for advancement" ((in 11 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Jan 14, 2014

Horrible company to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoy our customers most are very friendly

Cons

Security, upper management insults if you don't sell enough because that puts their job on the line, schedules not enough time for a family life, Only managers get bounses , Short staff I work in a 5 person center we only have 3 employees, Software in the centers are from the 80s so that makes your job harder there is plenty more but not worth it.

3.0

Jan 1, 2014

Enjoyed working with the company, but didn't necessarily enjoy the focus of the business being Payday loans.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Working with the public, hours, vacation and benefits were great. The customers were mainly enjoyable, and management was pretty decent, better than some of the other positions I've held prior to this job.

Cons

I don't feel as if the bonuses were distributed fairly.

1.0

Dec 18, 2013

This place sucks to work for

Assistant center manager

Recommend

CEO approval

Business Outlook

Pros

I had a good schedule. Off by 615 Mon thru Thurs, short day on Sat, and off on Sundays

Cons

They want you to market everyday for several hours. Very soon you run out of places to go. Corporate constantly threatens your job if you don't accomplish certain goals

Advance America Response

12y

Thank you for your feedback. We're glad to hear you appreciated the balanced schedule. Marketing is an important role because it is one of the strongest indicators of a successful store.

Viewing 910 - 912 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Horrible company to work for

Enjoyed working with the company, but didn't necessarily enjoy the focus of the business being Payday loans.

This place sucks to work for

Jobs at Advance America

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